Ann

1. Communauté
2. Support Forum
3. failed to upload

Hi Kumi Ito, Welcome to Box community, happy to assist! The maximum file size limit for uploads to Box varies depending on your account type: Free personal: 250 MB Starter: 2 GB Business: 5 GB Bus...

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• Ann
• 20 juillet 2023 20:32
• -1 votes

1. Communauté
2. Support Forum
3. Storage shows incorrect amount

Hi William,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the co...

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• Ann
• 20 juillet 2023 20:23
• 0 vote

1. Communauté
2. Support Forum
3. having trouble adding email address

Hi Karen, Welcome to the Box Community and thanks for your post in the forum! Have you checked out this article about Domain Management, Verification, and Auto Enrollment (https://support.box.com/h...

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• Ann
• 20 juillet 2023 20:19
• 0 vote

1. Communauté
2. Support Forum
3. Restore account

Hi there,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've g...

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• Ann
• 20 juillet 2023 20:09
• 0 vote

1. Communauté
2. Support Forum
3. API: Collaboration - Invite user that doesn't have an account yet

Hi Antoine,  Welcome to the Box Community! A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: forum...

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• Ann
• 15 juin 2023 22:28
• 0 vote

1. Communauté
2. Support Forum
3. missing files and folders

Hi Joshua, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've g...

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• Ann
• 15 juin 2023 22:23
• 0 vote

1. Communauté
2. Support Forum
3. Help me change my e-mail address

Hi Brian,  Welcome to the Box Community! Let me see what I can do to help! The steps below will show you have to add the new on your account: 1. Login to box.com2. Go to Account settings (click the...

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• Ann
• 15 juin 2023 22:21
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect sizing GB in my account ??

Hi there, Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the corre...

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• Ann
• 15 juin 2023 22:11
• 0 vote

1. Communauté
2. Support Forum
3. Cancel business account

Hi Xavier, Welcome to the Box Community! The steps below will show you how to cancel your trial account: 1. Sign into your Box.com account 2. Visit https://app.box.com/master/settings/accountBillin...

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• Ann
• 15 juin 2023 22:01
• 0 vote

1. Communauté
2. Support Forum
3. The timestamps in response objects of Box API (Python) are in UTC-07:00

Hi Chandan, Welcome to the Box Community! A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: forum....

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• Ann
• 15 juin 2023 21:47
• 0 vote