Ann

1. Communauté
2. Support Forum
3. google系とmicrosoft系の共同編集について

Hi there, Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be...

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• Ann
• 15 juin 2023 21:26
• 0 vote

1. Communauté
2. Support Forum
3. Cancel my subscription

Hi Roy, Welcome to the Box Community. Let me see what I can do to help! The steps below will show you how to cancel your Box Account: 1. Sign into your Box.com account 2. Visit https://app.box.com/...

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• Ann
• 15 juin 2023 21:24
• 0 vote

1. Communauté
2. Support Forum
3. Invalid storage space reset

Hi Kim, Welcome to the Box Community! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct storage size avail...

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• Ann
• 15 juin 2023 21:19
• 0 vote

1. Communauté
2. Support Forum
3. Empty box but shows 99% space used

Hi there, Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article: Storage Usage Or File Count In My Account Is Incorrect I've ra...

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• Ann
• 15 juin 2023 20:59
• 0 vote

1. Communauté
2. Support Forum
3. Recorded 42 minute m4A file on iphone but not seen in Box folder

Hi Philip, Welcome to Box Community and I’m here to help! I went ahead and opened a new ticket. A member of our team will get in touch shortly and please keep an eye on your email. Thanks for posti...

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• Ann
• 15 juin 2023 20:55
• 0 vote

1. Communauté
2. Support Forum
3. Box Sync will not finish syncing

Hi Charles, Welcome to the Box Community! We firmly suggest for this change in your environment as Box Drive is the current Box desktop experience, does not require manual syncing (though this is a...

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• Ann
• 15 juin 2023 20:52
• 0 vote

1. Communauté
2. Support Forum
3. Change e-mail

Hi Tom, Welcome to the Box Community, I'm happy to help! The steps below will show you how to change your e-mail: 1. Login to box.com2. Go to Account settings (click the profile pic or initials loc...

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• Ann
• 15 juin 2023 20:45
• 0 vote

1. Communauté
2. Support Forum
3. Where are the documents created by an application

Hi Gerardo,  Welcome to the Box Community! A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: forum...

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• Ann
• 15 juin 2023 20:29
• 0 vote

1. Communauté
2. Support Forum
3. Unable to process box sign. Unable to create folder.

Hi Abraham,  Welcome to the Box Community! A Box Software Developer may address your query most effectively. It would be preferable for you to post your question on our new community website: forum...

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• Ann
• 15 juin 2023 20:24
• 0 vote

1. Communauté
2. Support Forum
3. How do I clear out old files COMPLETELY so they don't add to the storage amount?

Hi Amy, Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now see the correct...

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• Ann
• 26 mai 2023 22:21
• 0 vote