France

1. Communauté
2. Support Forum
3. "Updates" Function

Hi Laura,  Welcome to the Box Community, I'm happy to help! Box has made the decision to end of life (EOL) the Updates feature on August 31, 2022. Updates shows the changes made to all the content ...

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• France
• 2 septembre 2022 19:13
• 0 vote

1. Communauté
2. Support Forum
3. account storage limit reached

Hi Vpnash,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'...

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• France
• 1 septembre 2022 22:41
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect Storage Usage

Hi D.R.,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I've...

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• France
• 1 septembre 2022 18:36
• 0 vote

1. Communauté
2. Support Forum
3. Planning Numbers on the web

Hi Janis,  Welcome to the Box Community, I'm happy to help! The number of versions that will be accessible to you would depend on your Account  type in Box. With the exception of customers of Box G...

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• France
• 1 septembre 2022 18:35
• 0 vote

1. Communauté
2. Support Forum
3. Storage amount inaccurate

Hi Lindsay,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I...

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• France
• 1 septembre 2022 18:27
• 0 vote

1. Communauté
2. Support Forum
3. Increase storage space for personal account

Hi there,  Welcome to the Box Community, I'm happy to help! If you need more storage for your Box, you may upgrade your account to any of our paid plans here: ww.box.com/pricing To learn more about...

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• France
• 1 septembre 2022 18:26
• 0 vote

1. Communauté
2. Support Forum
3. Sign-in error with AzureAD

Hi there,  Welcome to the Box Community, I'm happy to help! I had a chance to check your account type, and noticed that your profile here is linked to a Personal Free Box.  Please be advised that S...

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• France
• 1 septembre 2022 18:22
• 0 vote

1. Communauté
2. Support Forum
3. PDF files not uploading from Mac Finder to Box.com

Hi Rebecca,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've...

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• France
• 1 septembre 2022 18:16
• 0 vote

1. Communauté
2. Support Forum
3. The plan cannot be upgraded and an error occurs.

Hi there,  Welcome to the Box Community, I'm happy to help! I understand that you encountered an error when upgrading your Box account. Please send an email to billing@box.com and someone from the ...

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• France
• 1 septembre 2022 18:14
• 0 vote

1. Communauté
2. Support Forum
3. Email Change

Hi Anthony,  Welcome to the Box Community! I understand that you need help in changing the Primary email address associated to your Box account, I'm happy to help! You would need to link your new...

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• France
• 31 août 2022 21:11
• 0 vote