France

1. Communauté
2. Support Forum
3. Almacenamiento lleno y no tengo archivos

Hi Importadora, Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community ...

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• France
• 11 juillet 2022 21:48
• 0 vote

1. Communauté
2. Support Forum
3. I can't see the folders that other people shared with me. There no any notification about sharing that should be

Hi Alex,  Welcome to the Box Community, I'm happy to help! Can you confirm with the people who shared you those folders if they sent the invitation or shared link to the correct email address. In m...

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• France
• 11 juillet 2022 21:45
• 0 vote

1. Communauté
2. Support Forum
3. space problem

Hi Ken, Welcome to the Box Community, I'm happy to help! This might require some account specific information to address, so I've submitted a case to Box Support on your behalf. You should be recei...

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• France
• 11 juillet 2022 21:31
• 0 vote

1. Communauté
2. Support Forum
3. Wrongly double free storage

Hi Libby,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing th...

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• France
• 11 juillet 2022 20:44
• 0 vote

1. Communauté
2. Support Forum
3. Disk space usage seems to be incorrect

Hi Darko,  I'm glad I can help! Thanks for reaching out, stay safe and have a nice day! Regards,

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• France
• 11 juillet 2022 20:42
• 0 vote

1. Communauté
2. Support Forum
3. space problem

Hi Ken,  Thanks for sharing this screenshot. It seems the promotion you joined has ended thus your account shows the standard storage for our Personal Free plan users which is 10GB.  Should you nee...

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• France
• 11 juillet 2022 20:41
• 0 vote

1. Communauté
2. Support Forum
3. Login issues with GoodReader on iOS

Hi there,  Welcome to the Box Community, I'm happy to help! It seems this integration was developed by a third party and not by Box thus we have limited knowledge on how to troubleshoot issues on t...

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• France
• 11 juillet 2022 20:07
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Reset Storage Calculation

Hi Rad,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing the ...

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• France
• 11 juillet 2022 19:50
• 0 vote

1. Communauté
2. Support Forum
3. space problem

Hi Ken,  Welcome to the Box Community, I'm happy to help! May we know what specific promotion did you sign up to for the 50GB storage with Box? Do you mind providing a screenshot so we can take a l...

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• France
• 11 juillet 2022 19:48
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. I can't upload new files.

Hi Bakaouji,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing...

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• France
• 11 juillet 2022 19:42
• 0 vote