France

1. Communauté
2. Support Forum
3. how to see which files are synced?

Hi Raymond,  Welcome to the Box Community, I'm happy to help! There's no other places you can look into if you would like to see your synced files other than the Box Drive folder or Box Sync folder...

• Afficher le commentaire
• France
• 8 juillet 2022 19:23
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Google Authenticator QR code can't be found.

Hi Laura,  Welcome to the Box Community, I'm happy to help! Have you checked out this article on setting up MFA for your account? https://support.box.com/hc/en-us/articles/360043697154-Two-Factor-A...

• Afficher le commentaire
• France
• 8 juillet 2022 19:13
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Deleting Account Error

Hi Samantha,  Welcome to the Box Community, I'm happy to help! Can you clear your browser cache and try again OR try this using other browsers or incognito mode and see if it helps? Please make sur...

• Afficher le commentaire
• France
• 8 juillet 2022 18:38
• 0 vote

1. Communauté
2. Support Forum
3. Not allowed to view documents, nor download them

Hi Everyone, Welcome to the Box Community, I'm happy to help! Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and downloads...

• Afficher le commentaire
• France
• 8 juillet 2022 18:21
• 0 vote

1. Communauté
2. Support Forum
3. CANNOT UPLOAD TO BOX

Hi Everyone,  Welcome to the Box Community, I'm happy to help! Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and download...

• Afficher le commentaire
• France
• 8 juillet 2022 18:20
• 0 vote

1. Communauté
2. Support Forum
3. Something went wrong with the upload. Please try again.

Hi Everyone,  Welcome to the Box Community, I'm happy to help! Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and download...

• Afficher le commentaire
• France
• 8 juillet 2022 18:18
• 0 vote

1. Communauté
2. Support Forum
3. upload

Hi Jennifer,  Welcome to the Box Community, I'm happy to help! Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and download...

• Afficher le commentaire
• France
• 8 juillet 2022 18:17
• 0 vote

1. Communauté
2. Support Forum
3. Box Down

Hi Everyone,  Welcome to the Box Community, I'm happy to help! We had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and downloads as well. Our ...

• Afficher le commentaire
• France
• 8 juillet 2022 18:19
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Deleted files

Hi Susan, Welcome to the Box Community, I'm happy to help! If you need to recover deleted files from your Box, please login to your account in Box.com using a browser from a computer device.  You'l...

• Afficher le commentaire
• France
• 7 juillet 2022 22:09
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage usage

Hi Richard,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, so you should now be seeing ...

• Afficher le commentaire
• France
• 7 juillet 2022 21:59
• 0 vote