France

1. Communauté
2. Support Forum
3. Box Edit Tools V 4.12

Hi Jeannie, Welcome to the Box Community! This would be something Product Support team would like to investigate with you and may require specific account information. I see that you already have ...

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• France
• 21 juin 2022 20:19
• 0 vote

1. Communauté
2. Support Forum
3. Remove "Login in to Box..." banner

Hi there, Welcome to the Box Community, I'm happy to help! The green banner you described for login currently cannot be disabled. If this is something you would like to be able to do, I would highl...

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• France
• 21 juin 2022 20:16
• 0 vote

1. Communauté
2. Support Forum
3. Data room index

Hi Albin,  Welcome to the Box Community, I'm happy to help! Admins of Business and higher plans have the ability to run a "Folders and Files" report that list all items in their account or any fold...

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• France
• 21 juin 2022 20:12
• 0 vote

1. Communauté
2. Support Forum
3. Box Not Syncing on M1 Mac Studio

Hi Jaclyn,  Unfortunately, Box Sync is not supported on M1 devices, as such we are unable to further troubleshoot this issue. We recommend using and installing Box Drive instead which has nearly al...

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• France
• 15 juin 2022 23:04
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. New User not getting verification email

Hi, Carrie and Herman! Welcome to the Box Community, I'm happy to help! If your users are having issue receiving confirmation email or password reset email from us, please confirm if they have chec...

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• France
• 15 juin 2022 21:48
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Downloading error message

Hi Patty,  Welcome to the Box Community, I'm happy to help! From the screenshot you shared, it looks like you are unable to 'preview' the file in Box, and this can happen due to many reasons such a...

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• France
• 15 juin 2022 21:40
• 0 vote

1. Communauté
2. Support Forum
3. Is it possible to copy a single file into multiple folders?

Hi Michelle,  Welcome to the Box Community! You can certainly copy a single file into multiple folders in Box, however, you will have to manually copy the file on each folder location you desire as...

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• France
• 15 juin 2022 20:44
• 0 vote

1. Communauté
2. Support Forum
3. access to Barber/ Spring creek project

Hi Charles,  Welcome to the Box Community! Do you mind providing more context about the issue you encountered with Box? Are you getting a specific error when trying to access a link that was shared...

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• France
• 15 juin 2022 20:33
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Windows 10 app does not open folder

Hi Wallace,  Welcome to the Box Community! Can you try manually resetting your Box Drive app following the steps provided in this article: Manually reset Box Drive If the issue persists, can you cl...

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• France
• 15 juin 2022 20:29
• 0 vote

1. Communauté
2. Support Forum
3. not receiving Box confirmation email

Hi Leslie,  Welcome to the Box Community! This might require some account specific information to resolve, so I've submitted a case to Box Support on your behalf. You should be receiving an email c...

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• France
• 15 juin 2022 16:54
• 0 vote