France

1. Communauté
2. Support Forum
3. Are Box Sign signatures legally binding in U.S.

Hi Al,  Welcome to the Box Community! If you do not know who your AE is nor sure if your account has one, please reach out to our Sales team by filling out this form here: https://www.box.com/about...

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• France
• 15 juin 2022 16:52
• 0 vote

1. Communauté
2. Support Forum
3. BoX Sign legally binding in Europe ?

Hi Frederic,  Welcome to the Box Community! For any questions or information about the legality of Box Sign signatures for your use case, please reach out directly to your Account Executive. Thanks...

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• France
• 15 juin 2022 16:48
• 0 vote

1. Communauté
2. Support Forum
3. Delete one of the files uploaded by mistake

Hi Vilina,  Welcome to the Box Community, I'm happy to help! If you do not see the "Delete" option in a Box folder you joined, it's likely you do not have the permission to do so. In order to delet...

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• France
• 15 juin 2022 16:44
• 0 vote

1. Communauté
2. Support Forum
3. Box has encountered an error

Hi there,  Welcome to the Box Community! I'm really sorry to hear that the issue persists with Box Drive! Can you try doing a clean uninstall of Box Drive by following the instructions as outlined ...

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• France
• 15 juin 2022 16:38
• 0 vote

1. Communauté
2. Support Forum
3. Recover deleted files

Hi Sunny,  Welcome to the Box Community, I'm happy to help! Unfortunately, we cannot recover contents that have been deleted for more than 3 years. Box Product Support can help recover deleted item...

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• France
• 15 juin 2022 16:35
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Billing Chat Support Hours of Operatoin

Hi Juan,  Welcome to the Box Community, I'm happy to help! Billing Chat support is available Mon - Fri, 5 AM - 5 PM PT, and this channel is accessible to users with paid subscription when they go t...

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• France
• 14 juin 2022 22:03
• 0 vote

1. Communauté
2. Support Forum
3. Admin Change

Hi Mariah,  Welcome to the Box Community, I'm happy to help! If your organization need to change the Admin of your Box, please make sure to follow the guidelines in this article: https://support.bo...

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• France
• 14 juin 2022 20:17
• 0 vote

1. Communauté
2. Support Forum
3. File Request Feature

Hi Edward,  Welcome to the Box Community, I'm happy to help! By default, Box File Request is turned on for all managed users in your organization, and is available to folder owners, co-owners, and ...

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• France
• 14 juin 2022 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Recover Files

Hi Ayodele,  Welcome to the Box Community, I'm happy to help! The investigation to determine if the content is recoverable would require a paid subscription. You may upgrade your Personal plan then...

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• France
• 14 juin 2022 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Resend confirmation e-mail

Hi there, Welcome to the Box Community! Have you tried to request for a password reset link? When you successfully changed your password and logged in to your account, that should also help verify ...

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• France
• 14 juin 2022 19:59
• 0 vote