France

1. Communauté
2. Support Forum
3. BOX Update didn't mentioned who delete files

Hi King Ann,  I went ahead and submitted a support ticket on your behalf for this issue as this seems would require specific account details to further investigate. You should received a confirmati...

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• France
• 26 mai 2022 22:57
• 0 vote

1. Communauté
2. Support Forum
3. Customize list view

Hi Stanislav, Welcome to the Box Community, I'm happy to help! At present, you can't customize the list view in Box to show the attributes of the metadata temp. If this is something you would like ...

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• France
• 26 mai 2022 22:49
• 0 vote

1. Communauté
2. Support Forum
3. i had account but now my files and account gone delete

Hi there,  Welcome to the Box Community, I'm happy to help! I've checked your profile and I see your email is linked to a recently created Personal Box account. To confirm, do you own the missing f...

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• France
• 26 mai 2022 22:28
• 0 vote

1. Communauté
2. Support Forum
3. Sync

Hi All,  Welcome to the Box Community, I'm happy to help! When you have a content that appears in Box.com but is not appearing locally in your Box Sync folder, the parent folder may be partially sy...

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• France
• 26 mai 2022 22:12
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How to find local address of un-syncable file

Hi Tom,  Could you check if any of these files exist in this path on your computer: For Windows user the path is C:\users\[USERNAME]\AppData\Local\Box\Box\unsyncedFiles  (You may need to show hidd...

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• France
• 26 mai 2022 20:51
• 0 vote

1. Communauté
2. Support Forum
3. Can't Access the Google Sheet

Hi Michele,  Welcome to the Box Community, I'm happy to help! Could you try the following initial steps and see if it helps resolve this issue when trying to open a Google file? Clear cache and co...

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• France
• 26 mai 2022 19:22
• 0 vote

1. Communauté
2. Support Forum
3. BOX FULL AGAIN!!!

Hi Philip,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, you should now see the correc...

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• France
• 26 mai 2022 18:54
• 0 vote

1. Communauté
2. Support Forum
3. Notification Email Language

Hi there,  Welcome to the Box Community, I'm happy to help! The language of email notification follows the language of your Account Setting. Please see this article for the complete steps on settin...

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• France
• 26 mai 2022 22:14
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. The free space is incorrect.

Hi Shigeyoshi,  Welcome to the Box Community, I'm happy to help! I've ran the script that will recount all of the files and how much storage is being used in your account, you should now see the co...

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• France
• 26 mai 2022 18:42
• 0 vote

1. Communauté
2. Support Forum
3. Reset Account or Delete account

Hi Lyn,  Welcome to the Box Community! This might require some account specific information to resolve, so I've submitted a case to Product Support on your behalf. Someone from the team will reach ...

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• France
• 26 mai 2022 18:41
• 0 vote