France

1. Communauté
2. Support Forum
3. Cannot See Shared Files

Hi Kathy,  Welcome to the Box Community, I'm happy to help! Can you confirm with your clients if they uploaded inside the folder you invited them into? We have previously received similar reports a...

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• France
• 12 mai 2022 18:47
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Recovery of Deleted Files

Hi Clarke,  Welcome to the Box Community, I'm happy to help! If you need to recover your delete contents, please login to your Box account in Box.com using a browser and go to your Trash. You may s...

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• France
• 12 mai 2022 18:40
• 0 vote

1. Communauté
2. Support Forum
3. Box generates error message

Hi Colin,  Welcome to the Box Community, I'm happy to help! Can you download and run this Microsoft fix tool to uninstall any traces of Box Drive from your computer and then reinstall it? Microso...

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• France
• 12 mai 2022 18:32
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Colleague "invited you to collaborate on" file which can't be found

Hi Andrew,  Welcome to the Box Community, I'm happy to help! If a user is invited to collaborate on a folder and they do not accept this collaboration invitation (from the email notification receiv...

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• France
• 12 mai 2022 18:25
• 0 vote

1. Communauté
2. Support Forum
3. How to backup deleted data

Hi there, Welcome to the Box Community, I'm happy to help! If you need to recover your delete contents, please login to your Box account in Box.com using a browser and go to your Trash. You may sor...

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• France
• 12 mai 2022 18:20
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. コラボレーションでの招待者の通知に「無料のBoxアカウントを作成してください」

Hi Yoshio,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to a...

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• France
• 12 mai 2022 18:16
• 0 vote

1. Communauté
2. Support Forum
3. Problems with file move or copy to other folder using BOX app for Android

Hi Tal,  I'm sorry to hear that our initial attempt and tips did not help. I see that you already have an open ticket for this issue and our Support representative is now investigating, please cont...

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• France
• 12 mai 2022 18:15
• 0 vote

1. Communauté
2. Support Forum
3. FTP upload

Hi Mary,  Welcome to the Box Community, I'm happy to help! The user must be able to see the folder on their "All Files" page and has to be a collaborator in order for them to be able to upload file...

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• France
• 11 mai 2022 22:27
• 0 vote

1. Communauté
2. Support Forum
3. Couldn't complete my Box signup because the email confirmation link has expired. Please help, thank you

Hi Mei,  Welcome to the Box Community, I'm happy to help! Please go ahead and request for a password reset link to confirm your account. To reset the password for your Box account, follow this proc...

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• France
• 11 mai 2022 21:42
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Problems with file move or copy to other folder using BOX app for Android

Hi Tal,  Welcome to the Box Community, I'm happy to help! Do you have the latest version of Box for Android? Please open Google play store and look up Box and make sure that your app is on the late...

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• France
• 11 mai 2022 21:32
• Modifié
• 0 vote