France

1. Communauté
2. Support Forum
3. How to make all box users see same files?

Hi Badi,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team can investigate with you and may require specific account information. I've gone ahead an...

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• France
• 11 mai 2022 19:24
• 0 vote

1. Communauté
2. Support Forum
3. Email invitation

Hi Csutak,  Would you mind sharing a screenshot of what you see on your "All Files" page when you click the Accept Invite button? Best,

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• France
• 10 mai 2022 22:08
• 0 vote

1. Communauté
2. Support Forum
3. I can't save to Box

Hi Victoria,  Welcome to the Box Community!   This is something our Product Support team can investigate with you so I've gone ahead and created a ticket for you so that an agent can work directly ...

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• France
• 10 mai 2022 21:46
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Uploading files creates large cache and unsynced files storage clogging up HD

Hi Brandon,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and creat...

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• France
• 10 mai 2022 21:42
• 0 vote

1. Communauté
2. Support Forum
3. Co-Owner Option is deselected and Can't Add Co-Owner

Hi Sandra,  Welcome to the Box Community, I'm happy to help! Please be advised that only editor, owner, or co-owner in a file or folder, you can modify the access levels of other collaborators. If ...

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• France
• 10 mai 2022 21:40
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. 0 out of 14 upload tests to Box hostnames were successful

Hi Kevin,  Can you please logout of Box Drive from your machine and then re-login? Before you logout, please check to see check and ascertain whether any files exist in ~/Library/Application Suppo...

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• France
• 10 mai 2022 21:27
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive on M1 Chip

Hi Randall,  Can I have follow this order to troubleshoot this issue and see if the issue persists? Uninstall Box Drive > Reboot your Mac > Install Box Drive Feel free to write back in if you hav...

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• France
• 10 mai 2022 21:19
• 0 vote

1. Communauté
2. Support Forum
3. meus arquivos foram comprometidos.

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• France
• 10 mai 2022 21:16
• 0 vote

1. Communauté
2. Support Forum
3. Getting files to Synch

Hi Phil,  Welcome to the Box Community, I'm happy to help! Are you having permission issues and at the same time issues syncing items into your computers? May I know what Box application are you us...

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• France
• 10 mai 2022 21:07
• 0 vote

1. Communauté
2. Support Forum
3. Apple Mac - fpeShared folder is at 99GB

Hi Brooks,  Welcome to the Box Community, I'm happy to help! Can you please logout of Box Drive as this action will clear all of Box Drive's cache from your machine. Please follow this article on ...

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• France
• 10 mai 2022 20:07
• 1 vote