France

1. Communauté
2. Support Forum
3. turn on sync from the mobile app

Hi there,  Welcome to the Box Community, I'm happy to help! If you are using Box Sync and would like to mark a folder for Sync into your desktop, please login to your Box account in Box.com via a w...

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• France
• 16 janvier 2023 20:22
• 0 vote

1. Communauté
2. Support Forum
3. File listings always include "Item Type"

Hi David,  Welcome to the Box Community, I'm happy to help! This column function is actually owned by Microsoft so it might be best to discuss with a Microsoft  customer support if there is a way t...

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• France
• 16 janvier 2023 20:18
• 0 vote

1. Communauté
2. Support Forum
3. Disadvantages compared to Dropbox

Hi Nick,  Welcome to the Box Community, I'm happy to help! There are two separate desktop applications in Box that gives you the ability to access Box content from your desktop environment: Box Syn...

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• France
• 16 janvier 2023 20:11
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cannot login to Box Sync (Windows 10)

Hi Robby,  Welcome to the Box Community, I'm happy to help! Are you using a credential that is part of a business or Enterprise Box account? If yes, can you please contact your Primary Box Admin an...

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• France
• 16 janvier 2023 19:58
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box Sync: change location option not there anymore?

Hi Al,  Welcome to the Box Community, I'm happy to help! Please be advised that the option to change the Box Sync folder location only appears when you first log into Box Sync (the first time after...

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• France
• 16 janvier 2023 19:46
• 0 vote

1. Communauté
2. Support Forum
3. Call Box Drive Refresh Folder function in Windows

Hi Milan, Welcome to the Box Community, I'm happy to help! Unfortunately, we currently do not have a guideline on how to trigger the Refresh Folder function in Box Drive via a command line. If this...

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• France
• 16 janvier 2023 19:37
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Spanish and Italian email addresses

Hi Tine,  Welcome to the Box Community, I'm happy to help! I can confirm that we have users with email addresses ending extensions such as ".es" and ".it" and they are able to access Box with no is...

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• France
• 16 janvier 2023 19:33
• 0 vote

1. Communauté
2. Support Forum
3. No access for Spanish domains

Hi Alicia,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an...

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• France
• 16 janvier 2023 19:28
• 0 vote

1. Communauté
2. Support Forum
3. Box Edit Did Not Save My File To Box

Hi Yigal,  Welcome to the Box Community, I'm happy to help! When you were saving your File, did encounter an error message that is similar to what is described in this article: https://support.box....

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• France
• 16 janvier 2023 19:24
• 0 vote

1. Communauté
2. Support Forum
3. Box sign won't allow me to edit my text doc in box sign

Hi there,  Welcome to the Box Community, I'm happy to help! You will have to use other features such as Box Tools if you would like to edit the test of your uploaded document to Box. Box Tools is a...

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• France
• 12 janvier 2023 22:25
• 0 vote