France

1. Communauté
2. Support Forum
3. Cancel

Hi Amy,  Welcome to the Box Community! I'm sorry to hear that you have decided to cancel. To help with your request, I went ahead and submitted a ticket for you with our Cancellations team. Please ...

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• France
• 10 décembre 2021 20:35
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Sending a message to all Box Users - Managed and External

Hi Sherri,  Welcome to the Box Community!   The feature you are inquiring with sending email to all your users (External or Managed) is currently not supported in Box.   I appreciate your feedbac...

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• France
• 10 décembre 2021 20:03
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Encryption

Hi Ivy,  Welcome to the Box Community Box adheres to the highest industry standards for security so you can share, access, and manage your content with confidence. Secure data centers: Your conten...

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• France
• 10 décembre 2021 19:58
• 0 vote

1. Communauté
2. Support Forum
3. Oops! We can't seem to find the page you're looking for

Hi Jack,  This would be something our Support team would like to investigate and may require specific account information.   It seems the affected user indeed has an open ticket for this issue with...

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• France
• 10 décembre 2021 19:38
• 0 vote

1. Communauté
2. Support Forum
3. Cannot access Box information after logging in

Hi Cai,  Thanks for the additional information you shared. So it looks like your superior sent you access to files using Shared link and for you to be able to edit these files, you will to be invit...

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• France
• 10 décembre 2021 19:35
• 0 vote

1. Communauté
2. Support Forum
3. Searching for users from the admin console is not working

Hi Everyone,  Welcome to the Box Community and we appreciate you raising this issue to us! We've received similar reports about the search user feature in the Admin console and our engineering team...

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• France
• 9 décembre 2021 21:44
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Oops! We can't seem to find the page you're looking for

Hi Jiang, Welcome to the Box Community! To make sure that every angle is checked, can you do the following initial troubleshooting tips:  Can you try to clear cache and cookies for your browser. H...

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• France
• 9 décembre 2021 20:12
• 0 vote

1. Communauté
2. Support Forum
3. PAYMENT DECLINING FOR NO REASON

Hi there,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to our Billing Support team on your behalf. You should be receiving an ema...

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• France
• 9 décembre 2021 19:40
• 0 vote

1. Communauté
2. Support Forum
3. collaborator unable to access file

Hi Kim,  Welcome to the Box Community! The issue you reported can happen if someone received an invitation to collaborate but the email they received the invitation to is different from the email l...

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• France
• 9 décembre 2021 19:38
• 0 vote

1. Communauté
2. Support Forum
3. Admin - Get List of Applications That Users Added in my Organization

Hi Eitan,  Welcome to the Box Community!   It seems there is currently no way to export the type of report you are inquiring about in Box Report tool. I appreciate your feedback and would highly r...

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• France
• 9 décembre 2021 19:29
• 0 vote