France

1. Communauté
2. Support Forum
3. I need to change my credit card No to charge Box payments . Where do I do that?

Hi Lars,  Welcome to the Box Community and thanks for posting! If you are the Primary admin of your Box, you may update the credit card for your account following the steps in this article:  Updat...

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• France
• 30 novembre 2021 18:49
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1. Communauté
2. Support Forum
3. Error in indication of memory usage

Hi Ferreira, Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect ...

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• France
• 30 novembre 2021 18:41
• 0 vote

1. Communauté
2. Support Forum
3. Changing passwords for mulitple shared links

Hi David,  Welcome to the Box Community! There is currently no option to update the password of all your shared links in Box web app at once, but you might want to check and post in our Platform an...

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• France
• 29 novembre 2021 21:44
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• 0 vote

1. Communauté
2. Support Forum
3. Data Recovery

Hi Junya,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

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• France
• 29 novembre 2021 21:27
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Sync/UnSync

Hi there,  Welcome to the Box Community, I'm happy to help! Box Sync and Box Drive are two separate desktop applications that allows you to access your Box content from your desktop computer. Sync ...

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• France
• 29 novembre 2021 21:25
• 0 vote

1. Communauté
2. Support Forum
3. Urgent help required

Hi Anand,  Welcome to the Box Community! Have you tried to use the search and filter option on your Box Trash to locate the deleted folders and restore them? You can search for specific files or fo...

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• France
• 29 novembre 2021 20:16
• 0 vote

1. Communauté
2. Support Forum
3. Licence for the BOX Drive synch application

Hi Alistair, Welcome to the Box Community! About Box Drive software, please check the following. Right click Box Drive icon (On Mac it will be the word "box" on the top right of your screen (not t...

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• France
• 26 novembre 2021 20:19
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Coloured tags for folders

Hi Brian,  Welcome to the Box Community! This would be something our Support team would like to investigate with you and may require specific account information.  It seems you already have an op...

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• France
• 26 novembre 2021 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Error processing payment for business free trial

Hi Adeline,  Welcome to the Box Community!   This would be something our Billing team would like to investigate with you and may require specific account information.     It seems you already have ...

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• France
• 26 novembre 2021 19:49
• 0 vote

1. Communauté
2. Support Forum
3. Verification email link has expired , how do I get a new to complete the verification

Hi there,  Welcome to the Box Community! I wanted to check if you are still having issue verifying your Box account? If your account still has not been verified, kindly reach out to your Box Primar...

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• France
• 25 novembre 2021 22:11
• 0 vote