France

1. Communauté
2. Support Forum
3. Storage usage incorrect

Hi AM Lee,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'...

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• France
• 5 janvier 2023 21:16
• 0 vote

1. Communauté
2. Support Forum
3. storage usage is incorrect

Hi Wilson,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'...

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• France
• 5 janvier 2023 20:54
• 0 vote

1. Communauté
2. Support Forum
3. log files sent to box

Hi Rock,  Welcome to the Box Community, I'm happy to help! Do you mind providing a screenshot of the error message that you encounter so we can take a closer look? I look forward to hear from you! ...

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• France
• 5 janvier 2023 20:22
• 0 vote

1. Communauté
2. Support Forum
3. Box Canvas

Hi Frank,  Welcome to the Box Community, I'm happy to help! Box Canvas is currently on Beta. If you would like to know more and sign up for an early access, please visit the Box Canvas website here...

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• France
• 6 janvier 2023 14:10
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Admin console very slow

Hi Ronald Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've go...

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• France
• 5 janvier 2023 18:07
• 0 vote

1. Communauté
2. Support Forum
3. About administrator transfer in Starter plan

Hi there,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've g...

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• France
• 5 janvier 2023 18:02
• 0 vote

1. Communauté
2. Support Forum
3. Run script for wrong storage display

Hi Zephyr,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect I'...

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• France
• 5 janvier 2023 18:00
• 0 vote

1. Communauté
2. Support Forum
3. Unable to upload files to Boz

Hi Sarit,  Welcome to the Box Community, I'm happy to help! There must a security setting on your Mastercard laptop that prevents you from uploading to your Box account. Can you try temporarily dis...

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• France
• 4 janvier 2023 21:57
• 0 vote

1. Communauté
2. Support Forum
3. Box Note relates

Hi Hrushikesh, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I'...

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• France
• 4 janvier 2023 19:31
• 0 vote

1. Communauté
2. Support Forum
3. Limit access to IP address

Hi Naohiro,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving a...

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• France
• 4 janvier 2023 18:05
• 0 vote