France

1. Communauté
2. Support Forum
3. Can I using the same domain account to join another new plan when I already joined a plan?

Hi Carol,  Welcome to the Box Community! Are you referring to the email domain or subdomain for your account? If its email domain, yes you may, however, if its custom subdomain, I'm afraid the answ...

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• France
• 18 octobre 2021 21:17
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1. Communauté
2. Support Forum
3. Need to change Admin URL from unyscape.app.box to unilever.app.box

Hi Jitendra,  Welcome to the Box Community! If you need to change your company's Custom Subdomain, please take a look at this article: Custom Setup for your Enterprise  Important If you change you...

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• France
• 18 octobre 2021 21:11
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1. Communauté
2. Support Forum
3. Transfer admin permission

Hi Ji Yeon,  Welcome to the Box Community!   This might require some account specific information, so I've submitted a case to Box Support on your behalf.   You should be receiving an email confi...

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• France
• 18 octobre 2021 20:27
• 0 vote

1. Communauté
2. Support Forum
3. Excel share data

Hi Ruth,  Welcome to the Box Community! Could you provide additional details about the issue you encountered with Box? Additional information or screenshots would help us better understand the issu...

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• France
• 18 octobre 2021 20:24
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1. Communauté
2. Support Forum
3. Need Refund: Did not sign up for annual subscription

Hi Sonam,  Welcome to the Box Community! I'm sorry to hear about what happened with your subscription. This is something our Cancellations team can definitely help address and it appears you alread...

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• France
• 18 octobre 2021 20:21
• 0 vote

1. Communauté
2. Support Forum
3. the expiration date of the password of the account of individual plan

Hi Mayu,  Welcome to the Box Community! As far as I know users on individual plan's Box password do not expire. Thanks for your question, please let us know how else we can help! Best,

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• France
• 18 octobre 2021 20:17
• 0 vote

1. Communauté
2. Support Forum
3. Adding a file description

Hi Blair,  Welcome to the Box Community!May I know what is your permission on the folder/file? A Description can be added to Folders or Files on the Box Web Application, as long as you have Editor ...

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• France
• 18 octobre 2021 20:04
• 0 vote

1. Communauté
2. Support Forum
3. How do we enable box sign ?

Hi Steven,  Welcome to the Box Community!   This might require some account specific information, so I've gone ahead and created a ticket for you so that an agent can work directly with you on loo...

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• France
• 15 octobre 2021 23:13
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive's system extension failed to load.

Hi Everyone,  Welcome to the Box Community! @Geert, thanks for sharing this information! @MinHua, we've released a new version of Box Drive, ver. 2.24 which now includes two configurations for usin...

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• France
• 15 octobre 2021 23:08
• 0 vote

1. Communauté
2. Support Forum
3. Box Folder Data

Hi Hammad,  Welcome to the Box Community! There are no hard limits to the number of files one can have in a folder. We do however recommend the following: No single folder can contain more than 15...

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• France
• 15 octobre 2021 22:16
• 0 vote