France

1. Communauté
2. Support Forum
3. Opening excel after upgrade

Hi there,  Welcome to the Box Community! Box Office Online integration requires that if you are an enterprise Box user, you must have a business Office 365 account to use this integration.  You can...

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• France
• 13 septembre 2021 21:36
• 0 vote

1. Communauté
2. Support Forum
3. Invoice - VAT Number

Hi there,  Welcome to the Box Community!   This would be something our Billing department can help look into so I went ahead and created a ticket for you for an associate to help with your reques...

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• France
• 13 septembre 2021 21:11
• 0 vote

1. Communauté
2. Support Forum
3. Box Disconnecting While Working on a File Saved Within Box - Unable to Save File

Hi there,  Unfortunately, the image is too blurry for us to see the error message. Can you please ask for a better image showing this error message so we can take a look? Best,

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• France
• 13 septembre 2021 21:08
• 0 vote

1. Communauté
2. Support Forum
3. The file folder cannot be opened abnormally

Hi there,  Welcome to the Box Community! I'm sorry to hear about the trouble accessing this Box Note. Can you try accessing this Box Notes from different browsers and see if the error message is co...

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• France
• 13 septembre 2021 20:55
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cannot Verify New Email Address

Hi Deborah,  Welcome to the Box Community! I'm sorry to hear about the issue in changing your email address. To confirm, did you follow the steps shared in this article on how to change the email a...

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• France
• 13 septembre 2021 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Way to view all public boxes owned by an enterprise

Hi Naeem,  Welcome to the Box Community! Enterprise Box are usually managed by the company/organization's Box Administrator who oversee them. You would need to contact this admin if you need access...

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• France
• 13 septembre 2021 19:02
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How to install Box drive on MacBook Pro (macOS Big Sur) version 11.1

Hi All,  We are excited to announce the next release of Box Drive (v2.23) will provide public beta access to our newest version of Box Drive on Mac, which has been completely updated with a new kex...

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• France
• 10 septembre 2021 21:53
• 0 vote

1. Communauté
2. Support Forum
3. Box access from two organizations

Hi Steve,  Welcome to the Box Community! Have you tried reaching out to the external organization that invited you to check if they made changes with your access to these files? If a collaborative ...

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• France
• 10 septembre 2021 21:33
• 0 vote

1. Communauté
2. Support Forum
3. Box Disconnecting While Working on a File Saved Within Box - Unable to Save File

Hi there,  Welcome to the Box Community! Do you encounter any sort of error message when you try to save your work but unable to? Can you share it here so the community can take a closer look? Best,

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• France
• 10 septembre 2021 21:29
• 0 vote

1. Communauté
2. Support Forum
3. tags in files

Hi there,  Welcome to the Box Community! To help look into and address this, I went ahead and submitted a ticket for you with our support team. You should be receiving an email confirmation shortly...

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• France
• 10 septembre 2021 21:11
• 0 vote