France

1. Communauté
2. Support Forum
3. Retiring

Hi John,  Thanks for sharing this screenshot! It seems you do not have Admin privileges on this account as I don't the see the Admin console, which you would usually find in the left navigation men...

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• France
• 12 août 2021 21:15
• 0 vote

1. Communauté
2. Support Forum
3. Box Folder Missing

Hi Oliver,  Welcome to the Box Community and thanks for your post! If you are part of a Business or Enterprise account, you can contact your Box admin to help run a User Activity Report to investig...

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• France
• 12 août 2021 21:01
• 0 vote

1. Communauté
2. Support Forum
3. Automatically archive Inactive box user account

Hi Sachindra,  Welcome to the Box Community! There is currently not a way to automatically archive all inactive Box users from the Admin console. You can ask in our Platform and Developer forum if ...

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• France
• 12 août 2021 20:40
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cannot see " Would you like to add a metadata condition" option to a workflow

Hi Davendra,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and cr...

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• France
• 11 août 2021 20:29
• 0 vote

1. Communauté
2. Support Forum
3. Random duplicate / temporary folders when saving files?

Hi Patrick,  Welcome to the Box Community! We've seen this issue before with HP's Sure Click anti virus software, please check out this outside source: https://bromium.force.com/community/s/article...

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• France
• 11 août 2021 20:22
• 0 vote

1. Communauté
2. Support Forum
3. Retiring

Hi John,  Welcome to the Box Community! I understand that you will retiring and need to transfer the Primary admin role to someone else. Current Primary admin of a Business or Enterprise account ca...

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• France
• 11 août 2021 18:10
• 0 vote

1. Communauté
2. Support Forum
3. i lost old phone number. i can't access 2-step verification

Hi Bao,  Welcome to the Box Community!   I'm sorry to hear about what happened with your lost phone. To help you login to your Box, this will require you to work with Box Support team and will nee...

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• France
• 11 août 2021 18:07
• 0 vote

1. Communauté
2. Support Forum
3. Suddenly my box note was deleted.

Hi there,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.     It seems you already have an...

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• France
• 10 août 2021 19:33
• 0 vote

1. Communauté
2. Support Forum
3. Box Mobile won't let me save videos?

Hi Alexis,  Welcome to the Box Community!   Sorry to hear about the trouble saving your videos to Box. This would be something our Box Support team would like to investigate with you and may requi...

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• France
• 10 août 2021 19:27
• 0 vote

1. Communauté
2. Support Forum
3. SSO Config

Hi there,    Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and cr...

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• France
• 10 août 2021 19:22
• 0 vote