France

1. Communauté
2. Support Forum
3. 2FA Problem in Pakistan

Hi Sohail,  This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an email confirmation shortly. Kindly check your em...

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• France
• 27 décembre 2022 16:12
• 0 vote

1. Communauté
2. Support Forum
3. Download Isn't Wroking

Hi Ya Moma, Welcome to the Box Community, I'm happy to help look into this! It seems this is expected behavior due to the max file size upload limit for your account type which is limited to  Free...

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• France
• 27 décembre 2022 16:04
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box login using different account

Hi Captain Fedora,  Welcome to the Box Community! I'm sorry to hear about the trouble with your logins, I'm happy to help! We have a couple of suggestions that may help resolve this for you: Pleas...

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• France
• 27 décembre 2022 15:56
• 0 vote

1. Communauté
2. Support Forum
3. Box University account name is wrong

Hi Hideaki,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving a...

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• France
• 27 décembre 2022 15:51
• 0 vote

1. Communauté
2. Support Forum
3. Restore permanently deleted files

Hi Upasika,  Welcome to the Box Community, we're happy to help! I understand that you need help to restore deleted files from your trash folder. We checked your account and it looks like you're on ...

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• France
• 28 décembre 2022 18:21
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Box Cloud files deleted after using Mac Migration Assistant on machine; now storage "over capacity" and unable to restore

Hi Jeff,  Welcome to the Box Community, I'm happy to help! When users are upgrading their computer or are provisioned new machines needing access to their Box content locally, we recommend followin...

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• France
• 27 décembre 2022 15:10
• 0 vote

1. Communauté
2. Support Forum
3. Embedded Box.com under Zendesk - the breadcrumb directory navigation bar is missing

Hi Martin,  Welcome to the Box Community, I'm happy to help! It looks like you are using Box Embed Widget to embed files and folders from your Box account page onto your Zendesk support page. With ...

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• France
• 27 décembre 2022 15:01
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. 2FA Problem in Pakistan

Hi Sohail,  Can you try these tips and see if it helps? Please ensure your web browser is the latest version. Try clearing your browser's cache. If this does not resolve your issue please proceed ...

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• France
• 22 décembre 2022 22:52
• 0 vote

1. Communauté
2. Support Forum
3. 2FA Problem in Pakistan

Hi Sohail,  Welcome to the Box Community, I'm happy to help! Please make sure to follow the steps in this article on setting up 2 FA with SMS: https://support.box.com/hc/en-us/articles/360043697154...

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• France
• 22 décembre 2022 21:11
• 0 vote

1. Communauté
2. Support Forum
3. 2FA working for log in but not in the development console

Hi Jacobo,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving an...

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• France
• 22 décembre 2022 19:01
• 0 vote