France

1. Communauté
2. Support Forum
3. Correction request

Hi there,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

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• France
• 16 juillet 2021 18:02
• 0 vote

1. Communauté
2. Support Forum
3. Invited to Collaborate - Unable to View Folder

Hi Shari,  Would you mind sharing this to the support rep working with you in your ticket so they can help check? I also wouldn't recommend sharing your personal information such as email address o...

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• France
• 15 juillet 2021 23:28
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. File uploaded correctly does not correspond with its title

Hi Alicia,  Welcome to the Box Community! Do you mind providing more context on the issue that you encounter or even share a screenshot? This will help out other members of the community to answer ...

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• France
• 15 juillet 2021 23:13
• 0 vote

1. Communauté
2. Support Forum
3. Why my account is not syncing

Hi Zaina,  Welcome to the Box Community! Have you checked out this article on Marking content for Box Sync yet?   You would have to mark your folders for Sync first in Box.com for them to sync dow...

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• France
• 15 juillet 2021 23:09
• 0 vote

1. Communauté
2. Support Forum
3. Can user be notified when an existing file is edited/modified?

Hi Chris,  Welcome to the Box Community! At the moment, the ability to send notifications whenever a change is made to a shared file is not currently available. If this is something you would like ...

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• France
• 15 juillet 2021 18:50
• 0 vote

1. Communauté
2. Support Forum
3. box sync with file explorer on Windows 10.

Hi Mikey, Welcome to the Box Community! You can download and install Box desktop app such as Box Drive where you can access your Box files from your File explorer. To install Box Drive, please take...

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• France
• 15 juillet 2021 18:47
• 0 vote

1. Communauté
2. Support Forum
3. Invited to Collaborate - Unable to View Folder

Hi Shari,  It looks like you've opened a ticket for this issue with our support team and our representative has advised you that nothing was collaborated to you when she checked your account. Have ...

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• France
• 15 juillet 2021 23:30
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Folders Synced to Box No Longer Available on MacOS

Hi Franklin,  Welcome to the Box Community!   This would be something our Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

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• France
• 14 juillet 2021 21:44
• 0 vote

1. Communauté
2. Support Forum
3. Invited to Collaborate - Unable to View Folder

Hi Shari, Thanks for sharing this! This looks like a shared link of a file/ folder. It's possible that this shared link is set to allow access only those invited as a collaborator thus you are gett...

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• France
• 14 juillet 2021 21:43
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. sharing links to files

Hi Marta,  Welcome to the Box Community! If you need to share a link of a folder to someone outside of your organization, you want to make sure that you set the link access to "People with the link...

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• France
• 14 juillet 2021 20:32
• 0 vote