France

1. Communauté
2. Support Forum
3. Excel Online Saves as Read Only

Hi Teri,  Welcome to the Box Community! This seems more on an issue on Excel online side rather than on Box side. I found this third party sources of the same nature of the issue you reported, can ...

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• France
• 14 avril 2021 20:21
• 0 vote

1. Communauté
2. Support Forum
3. Download content to accidentally deleted folders

Hi Mani,  Welcome to the Box Community! Unfortunately, there is no way to download deleted contents from Box Trash. You will need to recover these deleted contents first from Box Trash before you c...

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• France
• 13 avril 2021 21:56
• 0 vote

1. Communauté
2. Support Forum
3. Wont save documents correctly and is loading extremely slow

Hi there, Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and create...

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• France
• 13 avril 2021 21:30
• 0 vote

1. Communauté
2. Support Forum
3. Embed Box for iOS Mobile App

Hi there,  Welcome to the Box Community! The Box Embed Widget is not optimized for mobile browsers and is not recommended to use in Web experiences designed for mobile devices.  Please take a look ...

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• France
• 13 avril 2021 21:13
• 0 vote

1. Communauté
2. Support Forum
3. Limite de Almacenamiento

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• France
• 13 avril 2021 21:06
• 0 vote

1. Communauté
2. Support Forum
3. Retrieval of BOX Files from Resourced Employee Who Didnt't Transfer Before Leaving Company

Hi Cynthia,  Welcome to the Box Community! Typically, when an employee left an organization, that user's Box that is managed by the organization will be subject to the "Delete and transfer" process...

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• France
• 13 avril 2021 21:04
• 0 vote

1. Communauté
2. Support Forum
3. Something went wrong with the upload. Please try again

Hi Drake,  Welcome to the Box Community! Can you try the initial troubleshooting tips provided in this article below and see if this helps resolve the issue with your uploads? https://support.box....

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• France
• 13 avril 2021 20:41
• 0 vote

1. Communauté
2. Support Forum
3. Excel file edit without granting access

Hi Marika,  Welcome to the Box Community! If you wish to grant other people the ability to edit your Excel file, you would have to invite them as collaborator in that file with "Editor" access. The...

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• France
• 12 avril 2021 21:46
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Is Incorrect

Hi there,  Welcome to the Box Community! Have you checked out this related article here, this may be related to the issue you encounter?  Storage Usage Or File Count In My Account Is Incorrect Th...

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• France
• 12 avril 2021 19:09
• 0 vote

1. Communauté
2. Support Forum
3. continue to get billed for canceled account

Hi Edward,  Welcome to the Box Community!   This will require our Billing team to work directly with you to address the issue with your billed account so I went ahead and created a ticket for you f...

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• France
• 12 avril 2021 19:07
• 0 vote