France
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Commentaires
Activité récente par France-
Hi Petr, Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information. I've gone ahead and created...
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Hi Burkhard, Welcome to the Box Community! Have you checked out our support article on Saving Files for Offline Access in Box for iOS? This may be relevant to your problem with the next steps! ...
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Hi Jenny, Welcome to the Box Community! You may follow the steps in this article on how to cancel your Box base on your account type: Canceling Your Box Account You may also email cancel@box.com i...
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Commentaire officiel Hi Jack, Welcome to the Box Community! The download option may have been disabled by the owner of this Shared link. You would need to contact the owner of this link and request that they enable "d...
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Hi Emily, Welcome to the Box Community! Have you tried searching the deleted file in your Box Trash? I would also suggest using Box Trash filter "Items I deleted" to see the files you deleted to n...
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Hi Caryn, Welcome to the Box Community! To confirm, do you own the folder where these missing files are stored? Are these files "Collaborative" content? If a collaborative file suddenly disappears...
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Hi Andre, Welcome to the Box Community! Unfortunately, we do not have the feature you asked about. If your firewall is blocking Box connection, you may want to take a look at this article and the ...
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Hi Louis, Welcome to the Box Community! To be able to edit your Box files using your desktop applications, you would need to install Can you confirm if Box Tools is installed but running? Here's ...
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HI Harry, Welcome to the Box Community! This will require our Billing team to work directly with you so I went ahead and created a ticket for you for a billing associate to help look into this. ...
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Commentaire officiel Hi Carlos, Welcome to the Community! Account administrators can submit a downgrade request by emailing cancel@box.com. Please provide the plan type to which you would like to downgrade. You can v...