France

1. Communauté
2. Support Forum
3. Error Message

Hi Tracy,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and creat...

• Afficher le commentaire
• France
• 24 février 2021 21:29
• 0 vote

1. Communauté
2. Support Forum
3. Sharing a Folder

Hi Susan,  Welcome to the Box Community! You can use Shared links if you would like to give other view and download access to files or folder that you own. Just make sure to set the proper Shared l...

• Afficher le commentaire
• France
• 24 février 2021 19:41
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How to get the box access after box owner left the IBM

Hi Prabeen,  Welcome to the Community! If a folder owner has left your organization and you can no longer access a folder he shared to you, you will need to connect with your Box admin to confirm i...

• Afficher le commentaire
• France
• 24 février 2021 19:34
• 1 vote

1. Communauté
2. Support Forum
3. Change Drive C to D

Hi there, Welcome to the Box Community! At present, you won't be able to change where Box Drive stores its app data or cached files.  This idea has been shared to our Product Team in Box Pulse -our...

• Afficher le commentaire
• France
• 24 février 2021 19:21
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive On BigSur M1 chipset

Hi Joseph,  Welcome to the Box Community! At present, we do not have an ETA yet on when the release of Box Drive support on Apple devices on M1 chipset will be. Rest assured that our Engineering te...

• Afficher le commentaire
• France
• 23 février 2021 19:35
• 0 vote

1. Communauté
2. Support Forum
3. Switching from enterprise to personal account

Hi Sue,  Welcome to the Box Community! If your Box account was converted to a personal account but there are no files in there, its most likely that the files and folders you were previously access...

• Afficher le commentaire
• France
• 23 février 2021 18:56
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Sharing your whole Box

Hi Jessica, Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about. For any product feature request or suggestions, we recommend you post your idea on pu...

• Afficher le commentaire
• France
• 23 février 2021 18:50
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Check in and check out capabilities

Hi Christy,  Welcome to the Box Community! I don't believe we have a feature or function to  check in and check you out on making changes in a file, however what we have is the "Lock and unlock" fe...

• Afficher le commentaire
• France
• 22 février 2021 23:09
• 0 vote

1. Communauté
2. Support Forum
3. Photos freezing

Hi Everyone,  Apologies for all the inconvenience on the issue with scrolling through you photos in your Box mobile apps. Would you mind submitting a ticket and sharing as much information about yo...

• Afficher le commentaire
• France
• 22 février 2021 22:06
• 0 vote

1. Communauté
2. Support Forum
3. iPad OS Markup not available on Box stored documents.

Hi RO,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked about.    If this is something you would like to be able to do, I would highly recommend submitt...

• Afficher le commentaire
• France
• 22 février 2021 21:42
• 0 vote