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1. Communauté
2. Support Forum
3. Extension failed to load - Mac Air with Mojave

Hi Tony,  Welcome to the Box Community! Have you tried to manually reset your Box Drive yet? If you haven't yet, can you follow the steps in this article and see if this resolves the issue for you:...

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• France
• 8 février 2021 18:42
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1. Communauté
2. Support Forum
3. Box - Local server

Hi Gaspar,  Welcome to the Box Community and thanks for your post in the forum! Box Desktop apps such as Box Drive and Box Sync do not support shared drives (drives accessible to multiple users acr...

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• France
• 5 février 2021 20:41
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1. Communauté
2. Support Forum
3. emailing multiple selected files

Hi Latifi,  Welcome to the Box Community! You can use the Files app to browse files stored on your device and in your other cloud account such as Box all in one place.  To access your Box account i...

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• France
• 5 février 2021 19:14
• 0 vote

1. Communauté
2. Support Forum
3. Request to add the file type "yml" for yaml file to preview.

Hi Tooru,  Welcome to the Box Community!   For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all submis...

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• France
• 5 février 2021 18:51
• 0 vote

1. Communauté
2. Support Forum
3. Box - NetSuite Integration Folder Rights

Hi Tharmagon,  Welcome to the Box Community! You will have to manually add collaborators to your NetSuite folder to give others access. This can be done via the content manager of the admin console...

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• France
• 4 février 2021 22:53
• 0 vote

1. Communauté
2. Support Forum
3. File access stats for all files and subfolder within a folder.

Hi Joshua,  Welcome to the Box Community! If you are looking to export a report of all the files and folders in your Box Account, you may run a "Folders and Files" report. This report lists all the...

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• France
• 4 février 2021 18:47
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Trying to cancel trial version

Hi Nicole,  Welcome to the Box Community! This will require our Cancellations team to work directly with you so I've gone ahead and created a ticket for you. Please check your email for details and...

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• France
• 4 février 2021 18:09
• 0 vote

1. Communauté
2. Support Forum
3. New Box Drive app for Apple Intel Macs running Big Sur OS 11.2?

Hi Peter,  Welcome to the Box Community! There's a known issue with Box Drive's compatibility with the new Apple M1 chipset. Our team is working diligently for a fix in a future release to support ...

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• France
• 3 février 2021 18:52
• 0 vote

1. Communauté
2. Support Forum
3. How to install Box drive on MacBook Pro (macOS Big Sur) version 11.1

Hi Devi and Lei,  I'm really sorry to hear about the issue you encounter with Box Drive. At present, there's a known issue with Box Drive's compatibility with the new Apple M1 chipset. Our team is ...

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• France
• 3 février 2021 18:46
• 0 vote

1. Communauté
2. Support Forum
3. Difficult with Box

Hi Sharon,  Welcome to the Box Community!   This would be something our Box Support team would like to investigate with you and may require specific account information.    I've gone ahead and crea...

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• France
• 3 février 2021 18:27
• 0 vote