France

1. Communauté
2. Support Forum
3. if it is possible to recover files from your platform even if you have permanently deleted them from the trash (recycle)

Hi Luigi, Welcome to the Box Community! If the event that the content has been permanently deleted from Trash, please immediate reach out to Box Support team.  There is still a 14-day grace period ...

• Afficher le commentaire
• France
• 18 janvier 2021 20:24
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Spotlight Indexing - Will this ever be a feature?

Hi Alexander,  Welcome to the Box Community! We appreciate you following up on this product feature request. Currently this feature suggestion is not in our roadmap and at present, Spotlight search...

• Afficher le commentaire
• France
• 18 janvier 2021 18:52
• 0 vote

1. Communauté
2. Support Forum
3. Sharing to Box app from Safari on iPhone

Hi there,  Welcome to the Box Community! This would be something our Box Support team would like to investigate with you and may require specific account information.  I've gone ahead and created a...

• Afficher le commentaire
• France
• 18 janvier 2021 18:44
• 0 vote

1. Communauté
2. Support Forum
3. Redesign folder structure so its easier... - request from users

Hi Michael,  Welcome to the Box Community! Kindly check out this article discussing on tips on how to Plan Your Folder Structure in Box: https://support.box.com/hc/en-us/articles/360043695494-Plan-...

• Afficher le commentaire
• France
• 18 janvier 2021 16:32
• 0 vote

1. Communauté
2. Support Forum
3. Billing Mistake and horrendous service provided

Hi Christina,  Welcome to the Box Community! This will require Box Billing team to work directly with you and it seems you already have an open ticket for this issue with one of our Billing associa...

• Afficher le commentaire
• France
• 18 janvier 2021 16:28
• 0 vote

1. Communauté
2. Support Forum
3. shared files

Hi Eve,  Welcome to the Box Community! You should be able to share a file via Shared link to as many people as you need. However, if you want to send an invitation to collaborate,  the maximum numb...

• Afficher le commentaire
• France
• 14 janvier 2021 19:50
• 0 vote

1. Communauté
2. Support Forum
3. How to change packate

Hi Yuttakarn,  Welcome to the Box Community! It seems you already have an open ticket for this issue with our Billing department, please continue working with them and check your email for updates....

• Afficher le commentaire
• France
• 14 janvier 2021 19:12
• 0 vote

1. Communauté
2. Support Forum
3. Link to "Submit a request for external collaboration" not working.

Hi Jelle,  Welcome to the Box Community! If you wish to invite an external collaborator in one of your folders, you must send the user a Collaboration invitation. Check out this article on How to s...

• Afficher le commentaire
• France
• 14 janvier 2021 19:08
• 0 vote

1. Communauté
2. Support Forum
3. Missing files

Hi Amy,    This would be something our Support team would like to investigate with you and may require specific account information.    It seems you already have an open ticket for this issue with...

• Afficher le commentaire
• France
• 13 janvier 2021 20:47
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive select folders

Hi David,  For any product feature request or suggestions, we recommend you post your idea on pulse.box.com for more visibility. Our product team reviews all submissions and will consider whether t...

• Afficher le commentaire
• France
• 13 janvier 2021 20:11
• 0 vote