France

1. Communauté
2. Support Forum
3. Displaying Root Directories

Hi Joshua,  Welcome to the Box Community! I've gone ahead and created a ticket for you so that an agent can work directly with you on looking into this. Please check your email for details and upda...

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• France
• 5 novembre 2020 20:50
• 0 vote

1. Communauté
2. Support Forum
3. How can I see all items I have marked for offline use?

Hi David,  Welcome to the Box Community! Unfortunately, we don't currently offer the feature you asked that will allow you a quick access to find all your Marked for offline use files. If this is s...

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• France
• 5 novembre 2020 20:47
• 0 vote

1. Communauté
2. Support Forum
3. Data backup capabilities?

Hi Matt,  Welcome to the Box Community! For information regarding Box Security, please take a look at this support article on "Enhance Security" which should have the information you're looking for...

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• France
• 5 novembre 2020 20:42
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Different user rights in subfolders

Hi Jorg,  Welcome to the Box Community! Permissions in Box always follow our waterfall permission model. This means that when you add a user to a parent folder that same level of access is automati...

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• France
• 5 novembre 2020 20:18
• 0 vote

1. Communauté
2. Support Forum
3. Box Storage Limit Exceeded but file size is under limit

Hi Lewis,  Welcome to the Box Community! Have you checked out this related article here?  Storage Usage Or File Count In My Account Is Incorrect The next step will require you to contact Box Supp...

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• France
• 5 novembre 2020 19:41
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. docs changed or disappeared in my box.com account

Hi Lisa,  Welcome to the Box Community! To confirm, do you own folder where these missing contents are stored? Is it a collaborative folder? If it's a collaborative folder, it could be that one of ...

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• France
• 5 novembre 2020 18:44
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. adding a file to box

Hi George,  Welcome to the Box Community! May I know what method of upload are you using when adding your file to Box?  Are you uploading via Box webapp or are you using Box desktop app such as Box...

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• France
• 5 novembre 2020 18:39
• 0 vote

1. Communauté
2. Support Forum
3. Unable to send Box Invitations to External Collaborators

Hi Ruba,  Welcome to the Box Community! This error message comes up when the setting "Restrict External Collaborators from Inviting other Collaborators" in enabled on the enterprise settings of the...

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• France
• 5 novembre 2020 18:34
• 0 vote

1. Communauté
2. Support Forum
3. Indexing [Folder name]

Hi Matthew,  It seems that a support representative is already looking into this for you, please continue working with them and check your email for updates. Thanks for your patience and please com...

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• France
• 5 novembre 2020 18:20
• 0 vote

1. Communauté
2. Support Forum
3. Subfolder limit

Hi Anthony,  Welcome to the Box Community! Have you checked out this article here: https://support.box.com/hc/en-us/articles/360043693654-How-Much-Content-Do-You-Want-To-Migrate-To-Box- Here are so...

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• France
• 5 novembre 2020 18:09
• 0 vote