France

1. Communauté
2. Support Forum
3. Upload Request Landing Page & Link Title do not match

Hi Marcus,  Welcome to the Box Community! Changes on the 'Customize Options' section will not apply on the existing File request link.  After making changes, you will need to copy the newly updated...

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• France
• 23 octobre 2020 18:57
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. How to restore files that "Cut (Ctrl+X)" failed and disappeared

Hi Yukihiko,  Welcome to the Box Community! This will require our Box Support team to work directly with you. You can reach out to our support team to help look into this issue. To find the availab...

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• France
• 23 octobre 2020 18:31
• 0 vote

1. Communauté
2. Support Forum
3. BOXにログインできない

Hi there,  Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• France
• 23 octobre 2020 18:26
• -1 votes

1. Communauté
2. Support Forum
3. Setup

Hi David,  Welcome to the Box Community!  It seems you already have an open ticket for this issue with our support department, please continue working with them and check your email for updates. Ab...

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• France
• 23 octobre 2020 18:23
• 0 vote

1. Communauté
2. Support Forum
3. Box Sync Not Working

Hi Kathleen,  Welcome to the Box Community! It sounds like you are having an issue syncing files between your desktop Box Sync folder and your Box.com account. Have you checked if there are any err...

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• France
• 23 octobre 2020 18:09
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. File shared with me won't appear in my Box

Hi Thea,  If none of the situations I mentioned above apply to your case, you can reach out to our support team to help further look into this issue. To find the available support channels for your...

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• France
• 22 octobre 2020 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Collaborator invitation "accepted" email

Hi Hank,  At present, there is no global setting to allow the admins in enabling/ disabling this feature in the Admin Console. Users will need to go to their Account Settings page to manually disab...

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• France
• 22 octobre 2020 19:59
• 0 vote

1. Communauté
2. Support Forum
3. Collaborator invitation "accepted" email

Hi Hank,  Welcome to the Box Community! This is expected when the user chose to enable "auto-accept invitations" in their Box account settings:   Thanks for your question and let us know how else ...

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• France
• 22 octobre 2020 19:13
• 0 vote

1. Communauté
2. Support Forum
3. Shared Folders visible on Desktop without Explicit Sync

Hi Narciso,  Welcome to the Box Community! Box Drive currently does not offer the feature you asked to selectively choose specific content to sync to your computer. Box Drive will always sync your ...

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• France
• 22 octobre 2020 19:05
• 0 vote

1. Communauté
2. Support Forum
3. Counting External users

Hi Tiago,  Welcome to the Box Community! The total number of the external users you see under the admin's "Account Information" is the current external users collaborating in your folders. If you w...

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• France
• 22 octobre 2020 19:00
• 0 vote