France

1. Communauté
2. Support Forum
3. Questions about Salesforce Box Integration Collaboration & FRUP

Hi Amy,  Welcome to the Box Community! Have you checked out this KB article on Generating a FRUP Report in the Box + Salesforce Integration? This may be relevant to your problem with the next steps...

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• France
• 1 octobre 2020 15:51
• 0 vote

1. Communauté
2. Support Forum
3. Downloading entire content

Hey Frank, Thanks for your post in the Box Community! If you would like to download all your contents in Box, there are a few options for you: Bulk download folders using the download button from...

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• France
• 30 septembre 2020 21:34
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. From individual (legacy) to Business Plus

Hi Aida, Welcome to the Box Community! A billing associate can help address the issue and questions you raised here. I've gone ahead and created a ticket for you so that an agent can work directly ...

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• France
• 30 septembre 2020 20:36
• 0 vote

1. Communauté
2. Support Forum
3. Unable to view files after upgrading from Personal Pro to Business

Hi Everyone,  Welcome to the Box Community! This would be something our Product Support team can investigate with you and may require specific account details. Please go ahead and submit a ticket a...

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• France
• 1 octobre 2020 22:08
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. iOS Cannot Search when in Favorites

Hi Adam,  Welcome to the Box Community! This appears to be an expected behavior.  If this is something you would like to be able to do, I would highly recommend submitting your feedback at pulse.bo...

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• France
• 29 septembre 2020 20:08
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive is taking up disk space

Hi Regan,  Welcome to the Box Community! I understand you are having issue with Box Drive taking up your storage disk space and may have thought about changing the cache location to save spaces.  B...

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• France
• 29 septembre 2020 20:03
• 0 vote

1. Communauté
2. Support Forum
3. Change file folder of Box Drive from HD (C) to HD (D)

Hi Igor,  Welcome to the Box Community! If you are looking to configure the default Box Drive Folder location, please take a look at this article:  Configuring the Default Box Drive Folder Locatio...

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• France
• 29 septembre 2020 19:52
• -1 votes

1. Communauté
2. Support Forum
3. BOX sync file deletion

Hi Tyler,  Welcome to the Box Community! Looks like this will require our Box Support team to work directly with you to assist and help you investigate in this issue. I've already opened a case p...

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• France
• 28 septembre 2020 23:02
• 0 vote

1. Communauté
2. Support Forum
3. Multiple box account

Hi Sabrina,  Welcome to the Box Community! If you have multiple accounts that you wish to merge, the best way to achieve this would be to move the data from one account to the other and then you ca...

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• France
• 28 septembre 2020 21:02
• 0 vote

1. Communauté
2. Support Forum
3. The solution

Hi Marcos,  Welcome to the Box Community! I see that you are trying to share your found solution here to a member's specific question/ problem. You might want to post this answer to that specific q...

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• France
• 28 septembre 2020 20:52
• 0 vote