France

1. Communauté
2. Support Forum
3. Going back to the previous page without starting all the way back at the top every time

Hi Patrick, Welcome to the Box Community! To make this a little easier for you, you can try sorting your files and folders by Name, Updated, or Size. You just need to click the appropriate header t...

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• France
• 12 août 2021 20:56
• -1 votes

1. Communauté
2. Support Forum
3. Sort and filter by tags

Hi Melissa,  Welcome to the Box Community! Box has a secure index for content much like the index in the back of a textbook. Every time a file or folder is changed, we add those words to the index ...

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• France
• 6 août 2021 21:04
• -1 votes

1. Communauté
2. Support Forum
3. Need help with resetting my box password. I am not receiving the reseting link. NEED HELP ASAP

Hi Ross,  Welcome to the Box Community! Have you already checked your spam/ junk folders to see if the Box password reset email is in there? If not, our team can help check to see if your email is ...

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• France
• 5 août 2021 21:29
• -1 votes

1. Communauté
2. Support Forum
3. Verification email

Hi there,  Welcome to the Box Community! Have you tried to request for a password reset link? Once you have successfully changed your password and logged in to your account, that should also help v...

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• France
• 2 août 2021 22:38
• -1 votes

1. Communauté
2. Support Forum
3. Windows 10 Box file delete has no OS recycle function

Hi Michael,  Welcome to the Box Community and thanks for sharing your use case here! It seems this behavior when deleting contents in Box Drive is expected due to these files are cache data so the ...

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• France
• 29 juillet 2021 21:30
• -1 votes

1. Communauté
2. Support Forum
3. How many files can I upload at one time

Hi Ric,  Welcome to the Box Community! The recommended number of files to upload to Box depends of the upload or migration method you will use: Drag and Drop: 1-100 files at a time Upload Folders...

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• France
• 27 juillet 2021 19:19
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. Error Message 'Unable to open folder'

Hi Everyone,  I'm so sorry to hear that you've encountered this issue with Box Drive. To further look into this, can you please share you use cases to our support team by submitting your tickets he...

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• France
• 19 juillet 2021 21:09
• -1 votes

1. Communauté
2. Support Forum
3. Error message

Hi Gabriella,  Welcome to the Box Community! Looking into previous cases submitted for this error message, it seems this is related to an outdated .Net Framework. Can you please make sure your devi...

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• France
• 19 juillet 2021 20:23
• Modifié
• -1 votes

1. Communauté
2. Support Forum
3. Box disappearing from desktop

Hi Henrique,  Welcome to the Box Community! This is definitely an unusual behavior for Box Drive so to help further look into this, I've submitted a case to Box Support on your behalf.   You shou...

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• France
• 13 juillet 2021 19:50
• -1 votes

1. Communauté
2. Support Forum
3. HOW TO USE BOX AS NETWORK DRIVE

Hi Mark,  Welcome to the Box Community! As of October 25, 2019, Box has ended the WebDAV support, you can find this announcement in this article: More information on WebDAV with Box. Box Drive or t...

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• France
• 12 juillet 2021 19:55
• -1 votes