France

1. Communauté
2. Support Forum
3. Downloading 8000 files from a publicly shared Box account

Hi Eric,  Welcome to the Box Community! Bulk download is dependent on the max file size upload limit for the Account type in total. See: Understand the Max File Size You Can Upload to Box. If the f...

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• France
• 24 mai 2021 21:11
• -1 votes

1. Communauté
2. Support Forum
3. How can I see all items I have marked for offline use?

Hi David,  Welcome to the Box Community! To determine the actual local space that Box Drive takes up, examine the properties of Box's cache folder: Windows: \C:\Users\<USERNAME>\AppData\Local\Box...

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• France
• 19 mai 2021 21:46
• Modifié
• -2 votes

1. Communauté
2. Support Forum
3. Files Copied to Files iOS App Do Not Upload to Box Cloud

Hi Michael,  You're most welcome! I'm glad to hear the issue is resolved now. Thanks for your participation in the Community! Regards,

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• France
• 18 mai 2021 22:31
• -1 votes

1. Communauté
2. Support Forum
3. additional question about KB "Deploying Box for Google Workspace in your Enterprise"

Hi Charles,  Welcome to the Box Community! You can try enabling the integration for Box for Google Workspace for your individual enterprise account following these steps to confirm this: Enterprise...

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• France
• 10 mai 2021 22:07
• -1 votes

1. Communauté
2. Support Forum
3. MACOS 11.4 BETA (20F5055c) - Box Drive's system extension failed to load.

Hi Carlos,  Welcome to the Box Community! Does your Mac run on apple's M1 chipset? If yes, we have released a Public Beta of Box Drive that will be compatible with new Apple devices with M1 chips. ...

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• France
• 10 mai 2021 20:25
• -1 votes

1. Communauté
2. Support Forum
3. Box Drive Upload appears stalled

Hi Anthony,  Welcome to the Box Community! Do you have a stable network connection? If you try to switch networks, does that make any difference? Also, what is the size of the contents that you are...

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• France
• 5 mai 2021 22:07
• -1 votes

1. Communauté
2. Support Forum
3. Integration of Box with Chromebook and PC

Hi Keith,  Welcome to the Box Community! You may download and install Box Drive if you would like to be able to save files from your from your PC to Box. Please take a look at this article on: Inst...

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• France
• 5 mai 2021 19:05
• -1 votes

1. Communauté
2. Support Forum
3. Box Drive for Big Sur

Hi Cesar,  Welcome to the Box Community! I totally understand where you are coming from and I'm sorry to hear that the Public Beta version of Box Drive is not working for you. Please know that our ...

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• France
• 22 avril 2021 19:30
• -1 votes

1. Communauté
2. Support Forum
3. Sharing Video Files - User can't preview

Hi Sean,  Welcome to the Box Community! Can you check if the folder where the video file is stored has "watermark" enabled?  From https://support.box.com/hc/en-us/articles/360044195253-Watermarking...

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• France
• 22 avril 2021 19:13
• -1 votes

1. Communauté
2. Support Forum
3. unable to search within subfolders in Box? (Windows 10)

Hi Cesery,  Welcome to the Box Community! At present, it is expected that Windows search tools (Cortana or File Explorer) do not return search results from Box Drive as its currently not supported....

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• France
• 22 avril 2021 18:35
• -1 votes