France

1. Communauté
2. Support Forum
3. Missing my file and all sub folders after a windows update.

Hi William,  Welcome to the Box Community and thanks for your post in the forum! If you are part of a Business or higher plan that offers the reporting feature, your admins can help look into this ...

• Afficher le commentaire
• France
• 11 septembre 2020 14:58
• -1 votes

1. Communauté
2. Support Forum
3. Undo file move?

Hi Dave,  Welcome to the Box Community and thanks for your post in the forum! There is no "undo" option when a set of files have been moved. The user would have to manually move the files back to t...

• Afficher le commentaire
• France
• 8 septembre 2020 20:07
• -1 votes

1. Communauté
2. Support Forum
3. Box Drive vs Box Sync

Hi ,   Welcome to the Box Community and thanks for your first post in the forum!   There isn't a way to limit the folders (and items) that show up on Box Drive on your local machine as what Box Dr...

• Afficher le commentaire
• France
• 22 octobre 2019 06:40
• -1 votes

1. Communauté
2. Support Forum
3. to know the size of the folder

Hi ,   Welcome to the Box Community and thanks for your first post in the forum!   As I've checked, the instructions and illustration above on the accepted answer from @howard is still the proper ...

• Afficher le commentaire
• France
• 17 décembre 2018 06:59
• -1 votes

1. Communauté
2. Support Forum
3. Selecting multiple files in a search result is not working.

Hi John,  At the moment, there isn't a way to download items in bulk from search results. You will have to manually select each file or folder you wish to download from a search in the Box webapp a...

• Afficher le commentaire
• France
• 8 décembre 2022 17:27
• -2 votes

1. Communauté
2. Support Forum
3. Can I select multiple files from a search result and then bulk/mass download these selected files?

Hi John,  At the moment, there isn't a way to download items in bulk from search results. You will have to manually select each file or folder you wish to download from a search in the Box webapp a...

• Afficher le commentaire
• France
• 8 décembre 2022 17:25
• -2 votes

1. Communauté
2. Support Forum
3. upload speed

Hi Crowley,  Welcome to the Box Community, I'm happy to help! This sounds like an unexpected behavior and something our Product Support team would like to investigate with you and may require speci...

• Afficher le commentaire
• France
• 2 novembre 2022 19:12
• -2 votes

1. Communauté
2. Support Forum
3. Deleted folders keep reappearing

Hi Samantha,  Welcome to the Box Community, I'm happy to help! Have you tried to communicate this incident with the owner of the Team folder? It's possible for the owner to recover the deleted item...

• Afficher le commentaire
• France
• 3 octobre 2022 18:15
• -2 votes

1. Communauté
2. Support Forum
3. Need to submit a ticket

Hi Emily,  Welcome to the Box Community, I'm happy to help! Your profile in this post appears to be linked to a Personal Free Box and this type of account does not have the option to submit ticket ...

• Afficher le commentaire
• France
• 26 août 2022 18:20
• -2 votes

1. Communauté
2. Support Forum
3. Storage nearly full but no files and recycle bin empty

Hi Ryder,  Welcome to the Box Community, I'm happy to help! The issue that you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect...

• Afficher le commentaire
• France
• 24 août 2022 20:19
• -2 votes