France

1. Communauté
2. Support Forum
3. Switched to Box Drive and lost the ability to search in any meaningful way

Hi James,  Rest assured that we are always striving to improve our product to better serve our users, and appreciate your feedback. If you have any product feature request or suggestions, we recomm...

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• France
• 20 novembre 2020 22:33
• -4 votes

1. Communauté
2. Support Forum
3. Easy way to view all files I locked

Hi Kim,  Welcome to the Box Community! Currently, we do not have a feature that will display all current locked files in your account. As a workaround, I would recommend running a User Activity rep...

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• France
• 14 octobre 2020 22:34
• Modifié
• -3 votes

1. Communauté
2. Support Forum
3. Unsynced File Deletion

Hi Conner,  Welcome to the Box Community! When you unsync a folder, you are only removing it from your computer ﹣ it remains in your Box account. When you take this action, Box Sync app will re-sca...

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• France
• 7 octobre 2020 20:37
• -3 votes

1. Communauté
2. Support Forum
3. How To Clear Recent Files

Hi there,  Yes, there is no option to hide the "Recent" tab in Box mobile apps. Best,

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• France
• 25 février 2021 21:35
• -5 votes

1. Communauté
2. Support Forum
3. Box Drive on Apple M1

Hi Dennis,  Welcome to the Box Community and thanks for participating in the forum! Our engineering team is aware of the issue installing Box Drive on the latest macOS Big Sur and continuously work...

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• France
• 4 décembre 2020 19:10
• Modifié
• -3 votes

1. Communauté
2. Support Forum
3. Switched to Box Drive and lost the ability to search in any meaningful way

Hi James,  Welcome to the Box Community! I understands you are having issues with searching files within your Box in your Windows computer. I was able to confirm, that this is expected that Windows...

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• France
• 19 novembre 2020 18:30
• -5 votes

1. Communauté
2. Support Forum
3. Hierarchy Waterfall Permissions

Hi Sean,  Welcome to the Box Community and thanks for your post in the forum!   Permissions in Box always follow our waterfall permission model. This means that when you add a user to a parent fol...

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• France
• 11 septembre 2020 21:11
• Modifié
• -4 votes

1. Communauté
2. Support Forum
3. Access control list for subfolders

Hi Erik,  Welcome to the Box Community and thanks for your post in the forum!   Have you check out this article on Understanding Folder Permissions?   Permissions in Box always follow our waterfall...

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• France
• 9 septembre 2020 21:31
• Modifié
• -4 votes

1. Communauté
2. Support Forum
3. How to open support ticket in box?

Hi Vasudha,  Welcome to the Box Community! If you need to open a ticket with Box Support team, you may do so by clicking on the “Contact Support” link just above this page. Make sure to fill in the...

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• France
• 24 mai 2021 19:06
• Modifié
• -6 votes

1. Communauté
2. Support Forum
3. How to link to specific cell in Excel Online

Hi Todd,  Welcome to the Box Community! Yes, this should be possible when you choose to 'hyperlink' a file that is stored in your Box in an excel file via excel online. You can hyperlink the URL of...

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• France
• 18 novembre 2020 19:22
• -5 votes