France

1. Communauté
2. Support Forum
3. How to Preview on MacOS - not working

Hi Bryan,  Welcome to the Box Community! For Mac, local previews and thumbnails in Finder will only work if the file has been previously opened or cached by Box Drive. Basically, you would have to ...

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• France
• 2 octobre 2020 15:48
• Modifié
• -5 votes

1. Communauté
2. Support Forum
3. Dark Theme

Hi Daniel,  Welcome to the Box Community! We appreciate you sharing your feedback here on this Dark Theme for Box. A similar idea has been shared to our Product team to support the "Dark Mode" opt...

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• France
• 6 mai 2021 19:49
• Modifié
• -7 votes

1. Communauté
2. Support Forum
3. Don't Want to See a Folder - Hide Folder

Hi All,  Thanks for following up on this! We’re recommending that users use the ‘Collections’ feature to group together content that’s frequently used vs. hiding content that’s infrequently used. F...

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• France
• 23 septembre 2020 19:12
• -7 votes

1. Communauté
2. Support Forum
3. The option for "Open this file on your desktop" is grayed out for Excel and Word. Using Google Chrome.

Hi Brenda, Welcome to the Box Community and thanks for your post in the forum! Have you already checked out our article for Box Edit yet? Opening and Editing Files with Box Edit This may be relev...

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• France
• 10 septembre 2020 20:43
• -6 votes

1. Communauté
2. Support Forum
3. Remove Box icon from Menu Bar on Macbook

Hi Jerod,  Welcome to the Box Community, I'm happy to help! I'm afraid the only way to remove the Box icon from your Macbook's menu bar is to quit the application which will then stop Box Drive fro...

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• France
• 20 mars 2023 20:32
• -8 votes

1. Communauté
2. Support Forum
3. How to Preview on MacOS - not working

Hi Julie,  Welcome to the Box Community! You could "mark a folder for Offline" access and it will download that whole folder to the cache, which would make thumbnails work in that folder and the fi...

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• France
• 26 mars 2021 19:00
• -7 votes

1. Communauté
2. Support Forum
3. WEBDAV stopped working

Hi Everyone,  Welcome to the Box Community, I'm happy to help! Please be advised that Box no longer supports WebDAV as of October, 2019. If you have been using WebDAV you can continue to use it, ho...

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• France
• 19 août 2022 20:49
• -8 votes

1. Communauté
2. Support Forum
3. WSL2 support for Box Drives

Hi Robert,  Welcome to the Box Community! It looks like you are using a OS PC that is not supported by Box Drive. Kindly take a look at this article to learn more on the system requirements to be a...

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• France
• 29 septembre 2021 20:14
• Modifié
• -11 votes

1. Communauté
2. Support Forum
3. Is there any linux based Box App?

Hi Ali,  Welcome to the Box Community! Box Desktop apps currently do not support linux based systems. If you would like to access Box.com from this OS, you can try using a web browser. Best,

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• France
• 13 septembre 2021 20:58
• -12 votes

1. Communauté
2. Support Forum
3. No indexing in Windows 10

Hi Sean,  Welcome to the Box Community! It's expected that Windows search tools such as Cortana or File Explorer search do not return Box Drive results. You will need to use Box Drive's search tool...

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• France
• 12 novembre 2020 19:20
• -11 votes