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Hi Emiliano, Welcome to the Box Community, I'm happy to help! As a first step, please check if your enterprise is eligible for self-service SSO. View our SSO Setup documentation. Self-service SSO ...
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Hi Heather, Can you check if there are problem items on your Box Drive? Please refer to this article on error notifications in Drive to check for any issues with updating content in your Drive fo...
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Hi James, Welcome to the Box Community, I'm happy to help! I've checked the configuration you mentioned, and it appears Box Drive is not compatible within Parallels. As the device you are using i...
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Hi there, Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may...
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Hi Enrico, Welcome to the Box Community, I'm happy to help! I apologize for the inconvenience. I've ran the script that will recount all of the files and how much storage is being used in your acc...
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Hi Heather, Welcome to the Box Community, I'm happy to help! If you are using Box Drive to access your Box files/ folders on your desktop, and noticed that some updates don't reflect in Box Drive ...
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Hi Cherif, Welcome to the Box Community, I'm happy to help! Unfortunately, this is currently not possible due to permissions in Box follow the 'waterfall design'. If an individual is a collaborat...
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Hi Mo, Welcome to the Box Community, I'm happy to help! If you are encountering problems downloading files from your Box account, we recommend you try these tips: Updating your browser to the lat...
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Hi Patrick, Welcome to the Box Community, I'm happy to help! There is an option for users to change the location of Box Drive folder, and mount it to another location, however it will still conti...
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Hi Mark, Welcome to the Box Community, I'm happy to help! In order to assist you as thoroughly as possible can you please elaborate on the issue that you encounter with Box? Can you further descri...