France

1. Communauté
2. Support Forum
3. This application cannot be used because it is not allowed by your Box administrator.

Hi there,  Welcome to the Box Community, I'm happy to help! Please be advised that the Box Integration with Office desktop applications is only available for computers running Windows, and currentl...

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• France
• 10 novembre 2022 17:30
• 0 vote

1. Communauté
2. Support Forum
3. Email confirmation link expires immediately

Hi Derek,  Welcome to the Box Community, I'm happy to help! Apologies for this, you may also verify your Box account by requesting a password reset link. Kindly follow the steps in this article to ...

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• France
• 9 novembre 2022 21:16
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cannot access a BOX link

Hi Maureen,  Welcome to the Box Community, I'm happy to help! If you are no longer able to access a shared link that is owned by someone who left your company, you will have to reach out to the you...

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• France
• 9 novembre 2022 21:06
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Não consigo fazer o upgrade da conta ( I can’t upgrade my account)

Hi Praxedes,  Welcome to the Box Community, I'm happy to help! I'm sorry to hear that you are having trouble upgrading your Box account. To assist with your upgrade, please send an email to billing...

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• France
• 9 novembre 2022 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Search has not been returning folders

Hi there,  Welcome to the Box Community, I'm happy to help! Have you checked out this article on Box Search?: https://support.box.com/hc/en-us/articles/360043696314-Search-for-Files-Folders-and-Con...

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• France
• 9 novembre 2022 20:01
• 0 vote

1. Communauté
2. Support Forum
3. Problems with accepting an invitation and gaining access

Hi Sharon,  Welcome to the Box Community, I'm happy to help! This error typically is caused by one of 3 things: Incorrect sharing permissions on the shared file. In other words, whoever created t...

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• France
• 9 novembre 2022 19:24
• 0 vote

1. Communauté
2. Support Forum
3. Enable GCM Scope

Hi Murat,  Welcome to the Box Community, I'm happy to help! I understand that you need to enable GCM for your account. I went ahead and submitted a support ticket for this request to assist on this...

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• France
• 9 novembre 2022 19:17
• 0 vote

1. Communauté
2. Support Forum
3. storage limit reset

Hi Stephanie,  Welcome to the Box Community, I'm happy to help clarify this error you are seeing. This error is expected behavior if you try to upload a file that exceeds your allowed upload limit....

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• France
• 9 novembre 2022 15:10
• 0 vote

1. Communauté
2. Support Forum
3. Storage Limit Reset request

Hi Everyone,  Welcome to the Box Community, I'm happy to help! The issue you encounter seems related to what is described in this article:  Storage Usage Or File Count In My Account Is Incorrect ...

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• France
• 9 novembre 2022 14:58
• 0 vote

1. Communauté
2. Support Forum
3. cannot access link file

Hi Everyone,  Welcome to the Box Community, I'm happy to help! If you are having trouble accessing a file or folder that has been shared with you, please verify that you are signed in to the same ...

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• France
• 9 novembre 2022 14:55
• 0 vote