France

1. Communauté
2. Support Forum
3. Folders not syncing But files are

Hi Riley,  Welcome to the Box Community, I'm happy to help! If you are using Box Sync for the first time, you must mark your folders in Box.com first for sync in order for them to be downloaded by ...

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• France
• 31 octobre 2022 20:10
• 0 vote

1. Communauté
2. Support Forum
3. Server Error: File versions could not be retrieved

Hi Gloria,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've ...

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• France
• 31 octobre 2022 20:04
• 0 vote

1. Communauté
2. Support Forum
3. Delete custom app for recover Public Key

Hi Francesc,  Welcome to the Box Community, I'm happy to help! This might require some account specific information, so I've submitted a case to Box Support on your behalf. You should be receiving ...

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• France
• 28 octobre 2022 21:45
• 0 vote

1. Communauté
2. Support Forum
3. Options for BoxSign Request from inside an iframe

Hi Adam,  Welcome to the Box Community, I'm happy to help! I understand you have a question regarding the usage of Box Sign within an iFrame. Please be advised that Box does not support our Box Sig...

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• France
• 28 octobre 2022 21:40
• 0 vote

1. Communauté
2. Support Forum
3. Receiving disk is full error when trying to save from excel

Hi Nancy,  Welcome to the Box Community, I'm happy to help! The error you received refers to your local storage and is not referring to the Box storage. If you are using a Box Desktop app such as B...

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• France
• 28 octobre 2022 21:32
• 0 vote

1. Communauté
2. Support Forum
3. Folder deleted need help to restore it not even on BIN

Hi Efraim,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've ...

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• France
• 28 octobre 2022 21:04
• 0 vote

1. Communauté
2. Support Forum
3. Relay Notifications

Hi Bryant,  Welcome to the Box Community, I'm happy to help! There is not currently a way to have the file attach itself to the email notification when sending a notification via Relay. If this is ...

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• France
• 28 octobre 2022 21:00
• 0 vote

1. Communauté
2. Support Forum
3. recipient account

Hi Pat,  Welcome to the Box Community, I'm happy to help! There are a couple of ways on how you can share documents to others with Box. You can share files using "Shared link" or "Invite Collaborat...

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• France
• 28 octobre 2022 20:55
• 0 vote

1. Communauté
2. Support Forum
3. BOX DRIVE ERROR

Hi Tresetta,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I'v...

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• France
• 28 octobre 2022 19:46
• 0 vote

1. Communauté
2. Support Forum
3. Notes bugs

Hi Paul,  Welcome to the Box Community, I'm happy to help! We appreciate you sharing your feedback with the new Box Notes, and made sure this has been forwarded to the team to take a look. Thanks a...

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• France
• 28 octobre 2022 19:43
• 0 vote