France

1. Communauté
2. Support Forum
3. All Files Missing/Account Reset

Hi Kaitlyn,  Welcome to the Box Community, I'm happy to help! If a collaborative folder that you do not own is missing from your Box account, it is most likely that the owner of the collaborative f...

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• France
• 25 octobre 2022 17:05
• 0 vote

1. Communauté
2. Support Forum
3. Index of files

Hi Barbara,  Welcome to the Box Community, I'm happy to help! The feature you asked about is currently not available to Individual Free users. The information you need can be exported using Folder&...

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• France
• 24 octobre 2022 21:42
• 0 vote

1. Communauté
2. Support Forum
3. Want to have a shared folder to collaborate with someone

Hi there,  Welcome to the Box Community, I'm happy to help! That is correct! Box Drive can be used to access your Box folders into your desktop, and in order to collaborate with others, the other u...

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• France
• 24 octobre 2022 20:33
• 0 vote

1. Communauté
2. Support Forum
3. Cannot upload files

Hi Victoria,  Do you encounter a specific error when you tried uploading? Can you shared a screenshot of your workflow so we can take a closer look? Looking forward to hear from you!

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• France
• 24 octobre 2022 20:22
• 0 vote

1. Communauté
2. Support Forum
3. Registering NPA

Hi Gregory,  Welcome to the Box Community, I'm happy to help! To confirm, are you trying to submit a document to a government or state agency? If yes, there are no state government public links to ...

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• France
• 24 octobre 2022 20:20
• 0 vote

1. Communauté
2. Support Forum
3. account confirmation

Hi Elena,  Welcome to the Box Community, I'm happy to help! We checked the status of your account, and it looks like your Box has been verified. If you are having login issues, please reach out to ...

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• France
• 24 octobre 2022 19:54
• 0 vote

1. Communauté
2. Support Forum
3. Downloading

Hi Angelica,  Welcome to the Box Community, I'm happy to help! Actions taken by a user on a collaborative folder is determined by their permissions as a "Collaborator". If you grant a user with an ...

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• France
• 24 octobre 2022 19:50
• 0 vote

1. Communauté
2. Support Forum
3. Cannot upload files

Hi Victoria,  Welcome to the Box Community, I'm happy to help! It sounds like you do not have the necessary permission as a collaborator to upload in the folder you joined. In order to upload in a ...

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• France
• 24 octobre 2022 19:39
• 0 vote

1. Communauté
2. Support Forum
3. Can't see documents

Hi Ronald,  Welcome to the Box Community, I'm happy to help! Could you try asking the person you added for a screenshot showing their uploaded files in the folder to confirm this?  This sounds like...

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• France
• 24 octobre 2022 19:32
• 0 vote

1. Communauté
2. Support Forum
3. Outlook is Constantly asking me to sign I to box, is this spam ???

Hi there,  Welcome to the Box Community, I'm happy to help! Please be advised that the phone support option is currently available only for Premier and Platinum Service customers. If you are a Pers...

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• France
• 24 octobre 2022 19:26
• 0 vote