France

1. Communauté
2. Support Forum
3. Adding folder for User

Hi Troy,  Welcome to the Box Community, I'm happy to help! If you would like to create personal folders for your users, as an Admin, there are some Admin tools that you can help you do this on beha...

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• France
• 20 octobre 2022 20:20
• 0 vote

1. Communauté
2. Support Forum
3. add tag to certain version of a file

Hi Daniel,  Welcome to the Box Community, I'm happy to help! The feature you are inquiring is currently not supported in Box. I appreciate your feedback and would highly recommend that you send thi...

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• France
• 20 octobre 2022 20:30
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. This shared file or folder link has been removed or is unavailable to you

Hi Nick,  Welcome to the Box Community, I'm happy to help! This is something our Product Support team would like to investigate with you and may require specific account information.  I've gone ahe...

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• France
• 20 octobre 2022 16:28
• 0 vote

1. Communauté
2. Support Forum
3. Microsoft Office

Hi there Welcome to the Box Community, I'm happy to help! You should still be able to edit your office files even if you do not have a paid MS office paid subscription. In fact, if are a free Box u...

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• France
• 20 octobre 2022 16:33
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Unscribe Box abonnement

Hi Michel, Welcome to the Box Community, I'm happy to help! I'm sorry to hear that you want to cancel your subscription to Box. To ensure the cancellation of your Box account is addressed immediate...

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• France
• 20 octobre 2022 16:02
• 0 vote

1. Communauté
2. Support Forum
3. ボックスにログインすると、毎回支払方法の更新画面が出ます

Hi there,  Welcome to the Box Community, I'm happy to help! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may b...

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• France
• 20 octobre 2022 20:31
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Downgrade Plan

Hi there,  Welcome to the Box Community, I'm happy to help! If you wish to downgrade your current plan, discuss your charges and request for a refund, you may submit a request by emailing cancel@bo...

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• France
• 20 octobre 2022 15:54
• 0 vote

1. Communauté
2. Support Forum
3. Unable to preview word and excel files

Hi Stephanie,  Welcome to the Box Community, I'm happy to help! This would be something Product Support team would like to investigate with you and may require specific account information. I see t...

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• France
• 19 octobre 2022 19:54
• 0 vote

1. Communauté
2. Support Forum
3. Excel Documents will not open

Hi Erin,  Welcome to the Box Community, I'm happy to help! To make sure that every angle is checked, could you try the following initial troubleshooting tips to resolve this issue: Can you try to ...

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• France
• 19 octobre 2022 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Metadata pre-fill and Export

Hi Clayton,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to look into and may require specific account information.  I've gone ahead...

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• France
• 19 octobre 2022 19:41
• 0 vote