France

1. Communauté
2. Support Forum
3. IndividualからPersonal proへのアップグレードが出来ません

Hi Ryoko,  Welcome to the Box Community, I'm happy to help! You don't necessarily have to live in the US or Europe to upgrade. If you are having an issue with upgrading your Box, I would suggest th...

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• France
• 11 octobre 2022 19:16
• 0 vote

1. Communauté
2. Support Forum
3. We’re sorry, you don’t have permission to preview this file

Hi Stephen,  You're welcome! To answer your questions: 1. This is correct. With Box Preview, you can view your files in any Box application such as the webapp (Box.com) without downloading them to ...

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• France
• 10 octobre 2022 21:42
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Cannot create a new user

Hi Sharon,  Welcome to the Box Community, I'm happy to help! This would be something our Support team would like to investigate with you and may require specific account information.   It seems you...

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• France
• 10 octobre 2022 21:26
• 0 vote

1. Communauté
2. Support Forum
3. Invited Corporate users automatically become managed and take up a seat

Hi Junior,  Welcome to the Box Community, I'm happy to help! This would be something our Product Support team would like to investigate with you and may require specific account information.  I've ...

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• France
• 10 octobre 2022 21:22
• 0 vote

1. Communauté
2. Support Forum
3. restrain access of link to email recipient only

Hi Ziad,  Welcome to the Box Community, I'm happy to help! You may invite the user outside of your organization as a collaborator on the content you wish to share, you can grant them with permissio...

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• France
• 10 octobre 2022 21:21
• Modifié
• 0 vote

1. Communauté
2. Support Forum
3. Compare to HiDrive

Hi Aury,  Welcome to the Box Community, I'm happy to help! Setting up Two factor authentication is available across all of our account types (Personal free to Enterprise). To learn more about this ...

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• France
• 10 octobre 2022 21:08
• 0 vote

1. Communauté
2. Support Forum
3. Merger external user email with internal user email account

Hi Khatera, Welcome to the Box Community, I'm happy to help! There is not a direct way to merge these two accounts in Box , but what you can do, If you have admin privileges to manage users, you ca...

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• France
• 10 octobre 2022 21:00
• 0 vote

1. Communauté
2. Support Forum
3. What is "seats"?

Hi Adauto,  Welcome to the Box Community, I'm happy to help! "Seats" are the licenses you purchase on the account. This pertains to the number of users that is allowed to have access on your accoun...

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• France
• 10 octobre 2022 20:43
• 0 vote

1. Communauté
2. Support Forum
3. My Data Was Not Shown

Hi there,  Welcome to the Box Community, I'm happy to help! This would be something Product Support team would like to investigate with you and may require specific account information. I see that ...

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• France
• 10 octobre 2022 20:31
• 0 vote

1. Communauté
2. Support Forum
3. Upgrading to a e-signature plan

Hi there,  Welcome to the Box Community, I'm happy to help! Have you checked out this article on upgrading your account with Box:https://support.box.com/hc/en-us/articles/360043692774-Upgrading-you...

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• France
• 10 octobre 2022 20:28
• Modifié
• 0 vote