France

1. Communauté
2. Support Forum
3. deleted items not showing up in trash

Hi Leslie,  Welcome to the Box Community, I'm happy to help! Have you tried to use the filters in your Box Trash to see the items that you accidentally deleted? You can filter content by 'items you...

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• France
• 20 septembre 2022 21:11
• 0 vote

1. Communauté
2. Support Forum
3. Excel pivot tables with protected sheet issue in BOX

Hi Martin,  Welcome to the Box Community, I'm happy to help! Upon checking, it looks like you are part of an organization that requires their managed users to contact your internal helpdesk or serv...

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• France
• 20 septembre 2022 20:58
• 0 vote

1. Communauté
2. Support Forum
3. need access to a BOX folder, where the owner left the company

Hi Zuzana,  Welcome to the Box Community, I'm happy to help! Upon checking, it looks like you are part of an organization that requires their managed users to contact your internal helpdesk or serv...

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• France
• 20 septembre 2022 20:37
• 0 vote

1. Communauté
2. Support Forum
3. Can't restore trash

Hi Sarah, Welcome to the Box Community, I'm happy to help! This would be something our Product Support team can look into and may require specific account information.  I've gone ahead and created ...

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• France
• 20 septembre 2022 20:17
• 0 vote

1. Communauté
2. Support Forum
3. Box Drive Program : Can't Login

Hi Seunga, Welcome to the Box Community, I'm happy to help! Are you receiving an error message with Box Drive that is similar to what is described in this article?: https://support.box.com/hc/en-u...

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• France
• 20 septembre 2022 20:09
• 0 vote

1. Communauté
2. Support Forum
3. Sort Shared Doc's Comments

Hi there,  Welcome to the Box Community, I'm happy to help! Unfortunately we do not have this feature at present. A similar feature request has been submitted via Box Pulse: Add ability to change s...

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• France
• 20 septembre 2022 20:00
• 0 vote

1. Communauté
2. Support Forum
3. Why Shared Box Folder is not indexing by Google?

Hi Teknoloji,  Welcome to the Box Community, I'm happy to help! Regarding your question, Box takes measures to prevent shared links from being indexed by search engine web crawlers. However, if the...

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• France
• 20 septembre 2022 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Problems with the "BOX" Cloud Synchro via Docutain.

Hi Peter,  Welcome to the Box Community! Since this integration was developed by a third party, we have limited knowledge on how the integration works, thus I would recommend to reach out to Docuta...

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• France
• 20 septembre 2022 19:23
• 0 vote

1. Communauté
2. Support Forum
3. I want to change the domain of my account.

Hi 枝川峰,  Welcome to the Box Community, I'm happy to help! Box Admins now have the ability to add/ remove a domain on their account. You can add a new domain in the Admin Console by utilizing the "D...

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• France
• 20 septembre 2022 19:21
• 0 vote

1. Communauté
2. Support Forum
3. Unsubscribe

Hi there,  Welcome to the Box Community, I'm happy to help! I went ahead and submitted a ticket on your behalf to privacy@box.com regarding your unsubscribe request. Kindly check your email for det...

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• France
• 20 septembre 2022 19:06
• 0 vote