AJ

1. Communauté
2. Support Forum
3. Reset storage calculation

Hi Brian, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...

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• AJ
• 11 juillet 2022 19:56
• 0 vote

1. Communauté
2. Support Forum
3. Storage Errors

Hi Chris, Welcome to the Box Community! I'm happy to help.   I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by...

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• AJ
• 11 juillet 2022 19:48
• 0 vote

1. Communauté
2. Support Forum
3. Storage limit

Hi Emily, Welcome to the Box Community! I'm happy to help.   I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by ...

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• AJ
• 11 juillet 2022 19:44
• 0 vote

1. Communauté
2. Support Forum
3. Storage issues

Hi Dionysios, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this b...

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• AJ
• 11 juillet 2022 19:41
• 0 vote

1. Communauté
2. Support Forum
3. Upgrade price

Hi there, Welcome to the Box Community! I'm happy to help.   This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504.   Best,

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• AJ
• 11 juillet 2022 19:31
• 0 vote

1. Communauté
2. Support Forum
3. Acount storage over 99%

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...

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• AJ
• 11 juillet 2022 19:29
• 0 vote

1. Communauté
2. Support Forum
3. MFA no back up codes new phone

Hi Herman, Welcome to the Box Community! I'm happy to help.   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please ...

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• AJ
• 11 juillet 2022 19:22
• 0 vote

1. Communauté
2. Support Forum
3. Cant Upgrade

Hi Radline, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this or call 0808 189...

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• AJ
• 11 juillet 2022 19:03
• 0 vote

1. Communauté
2. Support Forum
3. Customer Support Chat Also Down

Hi Donny, Welcome to the Box Community, I'm happy to help! Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and downloads as...

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• AJ
• 8 juillet 2022 20:38
• 0 vote

1. Communauté
2. Support Forum
3. Unable to log into my account

Hi All, Welcome to the Box Community, I'm happy to help! Earlier today, we had an issue impacting Box Notes, and some users may have also experienced issues with logins, uploads, and downloads as w...

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• AJ
• 8 juillet 2022 20:38
• 0 vote