AJ

1. Communauté
2. Support Forum
3. box showing as full but its not

Hi Matt, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 23 mars 2023 17:47
• 0 vote

1. Communauté
2. Support Forum
3. Wrong usage space

Hi Damien, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 23 mars 2023 17:29
• 0 vote

1. Communauté
2. Support Forum
3. Reverting back to previous files

Hi Manoranjan, Welcome to the Box Community! I’m happy to help. The number of versions kept within the version history depends on the account level of the file owner, as well as the settings decide...

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• AJ
• 22 mars 2023 13:11
• 0 vote

1. Communauté
2. Support Forum
3. I can't get my two-factor authentication code.

Hi Ryota, Welcome to the Box Community! I'm happy to help. This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please chec...

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• AJ
• 22 mars 2023 10:16
• 0 vote

1. Communauté
2. Support Forum
3. Box says storage used is at 6.9GB but there is currently nothing in there

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 21 mars 2023 21:16
• 0 vote

1. Communauté
2. Support Forum
3. Storage Used Is Inaccurate

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 21 mars 2023 21:08
• 0 vote

1. Communauté
2. Support Forum
3. File count and storage size script

Hi Brian, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 21 mars 2023 21:04
• 0 vote

1. Communauté
2. Support Forum
3. Change Administrator

Hi there, Welcome to the Box Community! I’m happy to help. Please check this link. https://support.box.com/hc/en-us/search?query=Change+Administrator&referrerPageUrl=https://support.box.com/hc/en-u...

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• AJ
• 20 mars 2023 22:53
• 0 vote

1. Communauté
2. Support Forum
3. change email - how do I open a ticket

Hi there, Welcome to the Box Community! I’m happy to help. Here, you'll see your default email address, as well as any additional email addresses you've added to your account. In this section, you ...

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• AJ
• 20 mars 2023 22:44
• 0 vote

1. Communauté
2. Support Forum
3. Failed to Receive Confirmation Email

Hi Nand, Welcome to the Box Community! I’m happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead ...

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• AJ
• 20 mars 2023 22:37
• 0 vote