AJ

1. Communauté
2. Support Forum
3. Can you reset my Quota

Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console> ...

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• AJ
• 31 mai 2022 13:56
• 0 vote

1. Communauté
2. Support Forum
3. cambio password

Hi, Welcome to the Box Community!   This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist...

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• AJ
• 30 mai 2022 19:41
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect "Storage Used"

Hi, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console> ...

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• AJ
• 30 mai 2022 19:38
• 0 vote

1. Communauté
2. Support Forum
3. How can i fix my account Information witout Log-in?

Hi 岩永　大樹, Welcome to the Box Community!   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for...

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• AJ
• 30 mai 2022 19:29
• 0 vote

1. Communauté
2. Support Forum
3. Change default email address

Hi Chip, Welcome to the Box Community! Do you still have access to your email? To add an email address: Click Add more emails. Enter your new email address and click the Save button. An emai...

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• AJ
• 30 mai 2022 19:26
• 0 vote

1. Communauté
2. Support Forum
3. New Folders not showing up in my account

Hi Dennis, Welcome to the Box Community! Let me ask if you have accepted the invitation. Please check this article from our Box Product Support page. https://support.box.com/hc/en-us/articles/36004...

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• AJ
• 27 mai 2022 19:49
• 0 vote

1. Communauté
2. Support Forum
3. My password was changed but I didn't receive a mail (two times)

Hi Lorena, Welcome to the Box Community!   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email fo...

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• AJ
• 27 mai 2022 19:32
• 0 vote

1. Communauté
2. Support Forum
3. personal Box hijacked my access to enterprise account

Hi Elizabeth, Welcome to the Box Community!   I see that you are on a Personal Box account but if you are unable to access the link through the enterprise account I suggest that you either contact ...

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• AJ
• 27 mai 2022 19:31
• 0 vote

1. Communauté
2. Support Forum
3. Free space reported is not accurate

Hi there, Welcome to the Box Community! I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box con...

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• AJ
• 27 mai 2022 19:26
• 0 vote

1. Communauté
2. Support Forum
3. 2 step verification not working

Hi, Welcome to the Box Community!   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for updat...

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• AJ
• 27 mai 2022 19:17
• 0 vote