AJ

1. Communauté
2. Support Forum
3. Storage Full, but it isn't

Hi Falco, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 mars 2023 22:33
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage used, as I see it frequently happens here

Hi Ian, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 mars 2023 10:48
• 0 vote

1. Communauté
2. Support Forum
3. run 'correct space reporting' script please

Hi Kevin, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 mars 2023 10:40
• 0 vote

1. Communauté
2. Support Forum
3. insufficient storage

Hi LiChen, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 20 mars 2023 10:34
• 0 vote

1. Communauté
2. Support Forum
3. Space Full When NOT

Hi All, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 mars 2023 10:02
• 0 vote

1. Communauté
2. Support Forum
3. I’d like to downgrade back to a free account

Hi Mario, Welcome to the Box Community! I'm happy to help. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,

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• AJ
• 20 mars 2023 09:56
• 0 vote

1. Communauté
2. Support Forum
3. Problem with my colleague 2FA Authenticator

Hi there, Welcome to the Box Community! I'm happy to help. I suggest that the owner of the account send this request since this would require specific account information. Best,

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• AJ
• 20 mars 2023 09:45
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 mars 2023 09:36
• 0 vote

1. Communauté
2. Support Forum
3. storage problem

Hi 苏 轩, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 mars 2023 09:33
• 0 vote

1. Communauté
2. Support Forum
3. Reset Storage Count

Hi Tsamoulis, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by g...

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• AJ
• 20 mars 2023 09:23
• 0 vote