AJ

1. Communauté
2. Support Forum
3. Failed to Receive Confirmation Email

Hi Nand, Welcome to the Box Community! I’m happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead ...

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• AJ
• 20 mars 2023 22:37
• 0 vote

1. Communauté
2. Support Forum
3. Storage Full, but it isn't

Hi Falco, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 mars 2023 22:33
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage used, as I see it frequently happens here

Hi Ian, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 mars 2023 10:48
• 0 vote

1. Communauté
2. Support Forum
3. run 'correct space reporting' script please

Hi Kevin, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 mars 2023 10:40
• 0 vote

1. Communauté
2. Support Forum
3. insufficient storage

Hi LiChen, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 20 mars 2023 10:34
• 0 vote

1. Communauté
2. Support Forum
3. Space Full When NOT

Hi All, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 mars 2023 10:02
• 0 vote

1. Communauté
2. Support Forum
3. I’d like to downgrade back to a free account

Hi Mario, Welcome to the Box Community! I'm happy to help. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504. Best,

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• AJ
• 20 mars 2023 09:56
• 0 vote

1. Communauté
2. Support Forum
3. Problem with my colleague 2FA Authenticator

Hi there, Welcome to the Box Community! I'm happy to help. I suggest that the owner of the account send this request since this would require specific account information. Best,

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• AJ
• 20 mars 2023 09:45
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage Or File Count In My Account Is Incorrect

Hi there, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 20 mars 2023 09:36
• 0 vote

1. Communauté
2. Support Forum
3. storage problem

Hi 苏 轩, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 20 mars 2023 09:33
• 0 vote