AJ

1. Communauté
2. Support Forum
3. App passwords with apps that don't support 2FA

Hi, Welcome to the Box Community!    I appreciate your time to let us know about this things that Box has to offer. Unfortunately, we don't currently offer the feature you asked about.  Our Produ...

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• AJ
• 17 mai 2022 17:47
• 0 vote

1. Communauté
2. Support Forum
3. storagesize

Hi Bart, Welcome to the Box Community!    I ran a script to fix the file size count in your used storage and should be seeing the right file size count.   You can check this by going to your Box...

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• AJ
• 17 mai 2022 17:45
• 0 vote

1. Communauté
2. Support Forum
3. Missing Storage Space

Hi Kevin, Welcome to the Box Community!  I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box co...

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• AJ
• 17 mai 2022 17:42
• 0 vote

1. Communauté
2. Support Forum
3. The community won't be able to help with this, but I'm being given no other options. Team account was created by an old employee, we need the account deleted.

Hi Robert, Welcome to the Box Community!  This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a ti...

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• AJ
• 17 mai 2022 17:39
• 0 vote

1. Communauté
2. Support Forum
3. User deactivated last month

Hi Sabah, Welcome to the Box Community! This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a tick...

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• AJ
• 16 mai 2022 13:49
• 0 vote

1. Communauté
2. Support Forum
3. Oops! We can't seem to find the page you're looking for

Hi Akiko, Welcome to the Box Community! This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead and created a tick...

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• AJ
• 16 mai 2022 13:48
• 0 vote

1. Communauté
2. Support Forum
3. Error while editing user There was an error while editing this user. Please try again.

Hi John, Welcome to the Box Community!   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for ...

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• AJ
• 13 mai 2022 17:39
• 0 vote

1. Communauté
2. Support Forum
3. Merging two managed user Box accounts

Hi Lance, Welcome to the Box Community!   This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for...

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• AJ
• 13 mai 2022 17:19
• 0 vote

1. Communauté
2. Support Forum
3. Wrong count of my account space.

Hi, Welcome to the Box Community!   I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box consol...

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• AJ
• 13 mai 2022 13:56
• 0 vote

1. Communauté
2. Support Forum
3. Account Recovery

Hi, Welcome to the Box Community! I see that your email is active. To reset the password for your Box account, follow this process: Visit https://app.box.com/reset and enter the email address assoc...

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• AJ
• 13 mai 2022 13:48
• 0 vote