AJ

1. Communauté
2. Support Forum
3. the payment forms have a problem I tried everything to pay my nothing

Hi Nanou, Welcome to the Box Community!  I'm sorry to hear about the trouble with the payment. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504....

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• AJ
• 14 avril 2022 19:50
• 0 vote

1. Communauté
2. Support Forum
3. Acceso usuario

Hi, Welcome to the Box Community! This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to assist. G...

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• AJ
• 14 avril 2022 19:16
• 0 vote

1. Communauté
2. Support Forum
3. Cannot see my files history

 Hi there, Welcome to the Box Community!    File version history would allow you to restore an older version, however, it does require having at least a Pro account to have this feature available....

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• AJ
• 14 avril 2022 19:14
• 0 vote

1. Communauté
2. Support Forum
3. Please run script to check the storage in my account

Hi, Welcome to the Box Community!  I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console>...

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• AJ
• 14 avril 2022 19:07
• 0 vote

1. Communauté
2. Support Forum
3. Upgraded Storage Not Available - Still Receiving 'Run Out of Space' Error

Hi Aimee, Welcome to the Box Community!    I'm sorry for the confusion. It looks like the owner of the folder displaying the error has reached their maximum storage limit on their Box account. If y...

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• AJ
• 13 avril 2022 22:02
• 0 vote

1. Communauté
2. Support Forum
3. Storage reset.

Hi James, I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console> Account Settings>Account...

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• AJ
• 13 avril 2022 20:17
• 0 vote

1. Communauté
2. Support Forum
3. Credit Card Payment Error

Hi Linda, Welcome to the Box Community!  I'm sorry to hear about the trouble with your payment.  This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 050...

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• AJ
• 13 avril 2022 20:10
• 0 vote

1. Communauté
2. Support Forum
3. storage reset

Hi there, I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box console> Account Settings>Account...

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• AJ
• 13 avril 2022 19:10
• 0 vote

1. Communauté
2. Support Forum
3. Client I've shared a folder with says they have uploaded a document but it's not showing.

Hi Matt, Welcome to the Box Community!  I believe that you would also receive notification when somebody uploads files. Please check your notifications. Also, the collaborator would also see if the...

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• AJ
• 12 avril 2022 20:24
• 0 vote

1. Communauté
2. Support Forum
3. Cant access Box Folder Shared with me

Hi Amy, Welcome to the Box Community!  I suggest that you have the client send you the invitation again to collaborate and accept that invitation since you were removed previously from collaboratin...

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• AJ
• 12 avril 2022 20:19
• 0 vote