AJ

1. Communauté
2. Support Forum
3. Can't open box link

Hi there, Welcome to the Box Community!  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email for u...

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• AJ
• 12 avril 2022 20:15
• -1 votes

1. Communauté
2. Support Forum
3. hi My disc shows full even though it is not full

Hi Erdi, Welcome to the Box Community!    I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box c...

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• AJ
• 12 avril 2022 19:55
• 0 vote

1. Communauté
2. Support Forum
3. How to change default mail address

Hi 遠藤　慎也, Welcome to the Box Community!  Here, you'll see your default email address, as well as any additional email addresses you've added to your account. In this section, you can update your em...

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• AJ
• 12 avril 2022 19:38
• 0 vote

1. Communauté
2. Support Forum
3. box

Hi there, Welcome to the Box Community!  This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be better able to as...

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• AJ
• 12 avril 2022 19:31
• 0 vote

1. Communauté
2. Support Forum
3. Coronet films

Hi Don, Welcome to the Box Community!  I'm sorry for the confusion. Box is a cloud storage company. What that means is that you can upload files—documents, videos, photos, etc.—to the service from ...

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• AJ
• 12 avril 2022 19:29
• 0 vote

1. Communauté
2. Support Forum
3. Cancel and refund

Hi Kristy, Welcome to the Box Community!  This would be best addressed by our Cancellations Team at cancel@box.com.    Please check this helpful article from our Box Product Support page about "C...

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• AJ
• 12 avril 2022 19:24
• 0 vote

1. Communauté
2. Support Forum
3. ※ASAP※"Your payment information could not be processed," I

H there, Welcome to the Box Community!  This would be best addressed by our Billing Team at billing@box.com. You may want to check this article from our Box Product Support about "Payment Methods...

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• AJ
• 12 avril 2022 19:15
• 0 vote

1. Communauté
2. Support Forum
3. My Box capacity says its almost full, but in reality it is not

Hi there, Welcome to the Box Community!  I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box co...

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• AJ
• 11 avril 2022 20:10
• 0 vote

1. Communauté
2. Support Forum
3. Can't access 2FA or admin console

Hi there,    Welcome to the Box Community!  This issue would be better addressed by our Product Support. I've created a ticket for you. They'll be in touch with you soon. Please check your email f...

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• AJ
• 11 avril 2022 19:57
• 0 vote

1. Communauté
2. Support Forum
3. I need to contact a humanworking for BOX being to ask a question

Hi there, Welcome to the Box Community. I'm sorry to hear about the trouble with the upgrade. This will require our Billing Team to work directly with you at billing@box.com or call 0808 189 0504....

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• AJ
• 11 avril 2022 19:49
• 0 vote