AJ

1. Communauté
2. Support Forum
3. Syncing Issue

Hi Vivienne, Welcome to the Box Community!    I'd like you to check on this article about marking the content for Box Sync. Content also includes files that are being ignored or blocked. Should gui...

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• AJ
• 6 avril 2022 21:33
• 0 vote

1. Communauté
2. Support Forum
3. Viewing Folders and Files

Hi Tracy, Welcome to the Box Community!    Unfortunately, we don't currently offer the feature you asked about.    Folders in the account can only be sorted by Name, Updated and Size. The folder...

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• AJ
• 6 avril 2022 20:48
• 0 vote

1. Communauté
2. Support Forum
3. box destop install help

Hi Lara, Welcome to the Box Community!  I'd like you to check on these links. https://support.box.com/hc/en-us/articles/360043696234-Understand-the-Box-Policy-For-Browser-And-OS-Support https://sup...

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• AJ
• 6 avril 2022 20:14
• 0 vote

1. Communauté
2. Support Forum
3. Lost Files and Folder

Hi Sana, Welcome to the Box Community!  Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the item and the owner of the...

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• AJ
• 6 avril 2022 19:51
• 0 vote

1. Communauté
2. Support Forum
3. Re-sending Editor Invites

Hi Rebecca, Welcome to the Box Community!    Are you the user who needs to "accept" the new invitation again of the old file or owner of the file that needs to send the invitation to the "Editor". ...

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• AJ
• 5 avril 2022 22:03
• 0 vote

1. Communauté
2. Support Forum
3. discrepancy in number of files in all files screen

Hi All, Welcome to the Box Community!  I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going to your Box cons...

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• AJ
• 5 avril 2022 21:31
• 0 vote

1. Communauté
2. Support Forum
3. Email notifications

Hi Paul, Welcome to the Box Community!   I'd like you to check first if you have the right actions in the boxes for which you would like to receive email notifications.  https://support.box.com/hc/...

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• AJ
• 5 avril 2022 20:31
• 0 vote

1. Communauté
2. Support Forum
3. No longer have access

Hi Elizabeth, Welcome to the Box Community!  You can check this error message from our Box Product Support page about the Shared Links Frequently Asked Questions. https://support.box.com/hc/en-us/a...

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• AJ
• 5 avril 2022 20:20
• 0 vote

1. Communauté
2. Support Forum
3. I need to get a refund and cancel my account

Hi Monica, This would be best addressed by our Cancellations Team at cancel@box.com.    Please check this helpful article from our Box Product Support page about "Cancelling your Box Account". ht...

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• AJ
• 5 avril 2022 20:16
• 0 vote

1. Communauté
2. Support Forum
3. can't use link that was shared with me

Hi Daniel, Welcome to the Box Community!  You can check this error message from our Box Product Support page about the Shared Links Frequently Asked Questions. https://support.box.com/hc/en-us/arti...

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• AJ
• 5 avril 2022 20:06
• 0 vote