AJ

1. Communauté
2. Support Forum
3. My data is gone!

Hi there, Welcome to the Box Community! I'm happy to help. I looked up this email and see that there are files in this account.  The content in question could have been uploaded to a different Box ...

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• AJ
• 12 mars 2023 15:00
• 0 vote

1. Communauté
2. Support Forum
3. Box businessへのアップグレードが出来ません。 以下の文字が掲出されます。 「要求の処理中にエラーが発生しました。 お支払い情報を処理できませんでした。すべてのフィールドの入力内容が正しいことを再確認し、もう一度実行してください。サポートが必要な場合は、support.box.comを参照してください。」 0 Facebook Twitter LinkedIn

Hi there, Welcome to the Box Community! I'm happy to help. This community is primarily intended for English language speakers. If you are able to post your question in English, the community may be...

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• AJ
• 10 mars 2023 17:52
• 0 vote

1. Communauté
2. Support Forum
3. Please run script to fix storage measurement

Hi Evan, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 10 mars 2023 16:33
• 0 vote

1. Communauté
2. Support Forum
3. Data Storage

Hi Amy, Welcome to the Box Community! I'm happy to help. To confirm the file size limit for your account, log into Box. Click on the arrow next to your name in the upper right-hand corner and choos...

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• AJ
• 10 mars 2023 16:29
• 0 vote

1. Communauté
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi Michael, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count.. You can check this by go...

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• AJ
• 10 mars 2023 16:19
• 0 vote

1. Communauté
2. Support Forum
3. How to contact support

Hi Tim, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0808...

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• AJ
• 10 mars 2023 16:16
• 0 vote

1. Communauté
2. Support Forum
3. Need to pay Invoices as Box can't take a direct debit it seems!

Hi Tania, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look in this. You can call 0808 ...

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• AJ
• 10 mars 2023 15:57
• 0 vote

1. Communauté
2. Support Forum
3. Running out of space after joining a box tenant

Hi Andre, Welcome to the Box Community! I'm happy to help. You can check this by going to your Box console> Account Settings>Account> Account Details> Storage ( used/total). What are the size limit...

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• AJ
• 10 mars 2023 15:47
• 0 vote

1. Communauté
2. Support Forum
3. Microsoft Online Issues

Hi Beth, Welcome to the Box Community! I’m happy to help. Do you have the latest version of Box Tools installed in your devices? https://support.box.com/hc/en-us/articles/360043696694-Opening-and-E...

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• AJ
• 8 mars 2023 23:42
• 0 vote

1. Communauté
2. Support Forum
3. reset email not working

Hi Josh, Welcome to the Box Community! I'm happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information. I've gone ahead a...

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• AJ
• 8 mars 2023 20:11
• 0 vote