AJ

1. Communauté
2. Support Forum
3. payment won't process

Hi David, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...

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• AJ
• 2 mars 2023 13:17
• 0 vote

1. Communauté
2. Support Forum
3. creditcard payments not working

Hi Peter, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 08...

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• AJ
• 2 mars 2023 13:11
• 0 vote

1. Communauté
2. Support Forum
3. Authenticator App

Hi Jen, Welcome to the Box Community! I'm happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead a...

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• AJ
• 2 mars 2023 00:28
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect storage space available on my account.

Hi Master K, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by go...

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• AJ
• 2 mars 2023 00:25
• 0 vote

1. Communauté
2. Support Forum
3. Incorrect free space

Hi David, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 1 mars 2023 23:25
• 0 vote

1. Communauté
2. Support Forum
3. Storage count

Hi Harvey, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by goin...

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• AJ
• 1 mars 2023 23:15
• 0 vote

1. Communauté
2. Support Forum
3. Reclaim storage space

Hi Hans, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 1 mars 2023 21:58
• 0 vote

1. Communauté
2. Support Forum
3. PAYMENT DECLINING FOR NO REASON

Hi, Welcome to the Box Community! I'm happy to help. This would be best addressed by our Billing Team at billing@box.com or call 0808 189 0504 our Billing Team to work directly with you. You may wa...

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• AJ
• 1 mars 2023 21:48
• 0 vote

1. Communauté
2. Support Forum
3. Cancellation of account

Hi Hollis, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0...

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• AJ
• 1 mars 2023 21:29
• 0 vote

1. Communauté
2. Support Forum
3. EVERYTHING IS GONE.

Hi Brittany, Welcome to the Box Community! I'm happy to help. Is the content in your trash? Are you the owner or deleter of this content? When a file is deleted, both the person who deleted the ite...

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• AJ
• 28 février 2023 14:16
• 0 vote