AJ

1. Communauté
2. Support Forum
3. Videolarını yükleyemiyorum

Hi Memo Asi, Welcome to the Box Community! I’m happy to help. This community is primarily intended for English language speakers. If you are able to post your question in English, the community may...

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• AJ
• 27 février 2023 19:51
• 0 vote

1. Communauté
2. Support Forum
3. I would like to reset the password for an old account

Hi Thanh, Welcome to the Box Community! I’m happy to help. This would be something our Box Support team would like to discuss with you and may require specific account information.  I've gone ahead...

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• AJ
• 27 février 2023 19:41
• 0 vote

1. Communauté
2. Support Forum
3. How to downgrade my account type

Hi 嶋津　典, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 080...

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• AJ
• 27 février 2023 19:34
• 0 vote

1. Communauté
2. Support Forum
3. Used storage size

Hi HRFX, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going ...

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• AJ
• 27 février 2023 19:17
• 0 vote

1. Communauté
2. Support Forum
3. Box almost full but it is empty!

Hi All, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going t...

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• AJ
• 27 février 2023 19:10
• -1 votes

1. Communauté
2. Support Forum
3. Storage Usage In My Account Is Incorrect

Hi Shinigami, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by g...

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• AJ
• 22 février 2023 13:31
• 0 vote

1. Communauté
2. Support Forum
3. update my credit card informations + 156,86 € bill while on 9,99 per month

Hi Pierre, Welcome to the Box Community! I'm happy to help. Please send an email to billing@box.com and one our billing representatives will reach out to you to help look into this matter or call 0...

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• AJ
• 22 février 2023 13:10
• 0 vote

1. Communauté
2. Support Forum
3. Storage Problem

Hi Binary Creed, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this b...

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• AJ
• 22 février 2023 13:03
• 0 vote

1. Communauté
2. Support Forum
3. Storage Problem

Hi Miss Chel, Welcome to the Box Community! I'm happy to help. I looked up your Box account storage space and you have enough space to upload. It looks like you are trying to upload files to a shar...

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• AJ
• 22 février 2023 12:54
• 0 vote

1. Communauté
2. Support Forum
3. storage is not correct

Hi River, Welcome to the Box Community! I'm happy to help. I ran a script to fix the file size count in your used storage and should be seeing the right file size count. You can check this by going...

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• AJ
• 22 février 2023 12:37
• 0 vote